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On Fri, 15 Apr 2005 16:36:37 -0700, "Matt Barrow" 
		
	
		
		
		
		
		
	
		 
		
	
	
	wrote: Software companies don't even answer email in a timely manner these days. Some (Microsoft) don't answer AT ALL (short of charging you $80-400). Let's be fair here, in my experience MS has always answered the emails sent through their free support page web entry system. It might take them 2-3 days before they answer you, and the answer is just a cut-n-paste of whatever template answers keywords the person answering it picks out of your message (which likely won't be any use - don't expect any insightful troubleshooting through this method), but they do get answered...  | 
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