XM and the 396

What if you're not near a phone when you discover that you need it and
it's not there? Or if "due to unusual call volume, there will be a
slight delay before our highly trained service representatives can get
to your call."?


Honestly, when is this ever going to be the case? The reasonable
assumption is that if you're going to go flying, you call and activate
it.

No, the reasonable assumption is that if you're paying for the service,
the service will be available. So you want to go flying today, you turn
on the XM weather. No dice. So you call to activate (assuming there's
a phone nearby, which isn't always the case). "Due to unusual call
volume we won't be able to help you until next March".

Imagine if the phone system were like that? "Your records indicate that
you haven't made any calls to Toledo this month, so your phone service
has been deactivated. Please call to reactivate."

Jose
--
Nothing takes longer than a shortcut.
for Email, make the obvious change in the address.