Lightspeed Headset Story-Wow

I recently purchased a brand new pair of 30-3Gs at Oshkosh this year.
After 4hrs of use the ANR quit working. I called up service,
yep got a return authorization, I had to pay to ship them to lightspeed for
repair. Ouch! Got them back pretty quick as I recall (within a week of being
shipped).

Now after just completing my 20th hr with them, they are on their way back to
lightspeed for repair. This time the on off button will not always turn
the ANR off when putting them away in the nice padded headset bag that came with
them. Oh yeah, I had to pay again to ship them back for repair. I complained
again about that, and the tech said he would work to get me a re-imbursement for
the the shipping. We will see. At about $23 to ship them every time, this
could add up.

I will say that the service dept is great and they really work to make things
right. However, I'm concerned about their quality of the product, or do all ANR
head sets act up in this sort of way. Believe me I am not abusing these things
at all.

Thank goodness I did not sell my 2 sets of David Clark non-ANR head sets. One I
used for my primary training and got over 100hrs on them with out a glitch. The
other pair I purchased on ebay used. They are 9 yrs old. I purchased a new
cord and replaced the seals and they work just as good as my newer ones.

I really like the Lightspeeds, the ANR and all that, but I am very concerned
about the Quality Control. I was thinking of writing or calling the president
of the company to voice my concerns. I wonder if it would do any good.

Kevin Kubiak