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On Thu, 15 Jun 2006 16:34:25 -0400, Ray Andraka
wrote: I just sent a 16-year old DC headset back for repairs (it had intermittent wiring / audio problems). I bought it new 16 years ago. Guess I ain't as lucky as some other folks here on the list, 'cause DC offered to repair the headset for $79 + shipping (a 5-year warranty time-span limit was mentioned in the "repair estimate" e-mail reply from a DC customer service representative). For the record, I don't mind paying the $80 to fix the DC headset (after all, it has given me 16+ years of trouble-free service). Just thought I'd mention that they apparently aren't giving everyone "Nordstroms style" (no questions asked, replace or repair for free) service with regards to returns and / or repairs.... Since I'm typing, anyone here installed the ANR retrofit kit from Headsets Inc. into their DC headset? http://www.headsetsinc.com/ http://www.avweb.com/news/reviews/182561-1.html I was thinking perhaps this may be a relatively inexpensive way to move up from a passive attenuation headset to an ANR one.... Bela P. Havasreti My primary flight instructor ran over his old DC's with his car (I saw it happen, and there didn't appear to be a single salvagable part on the headset). When buying a replacment, he mentioned what had happened and the clerk suggested he call DC and tell them what had happened. He did,and they told him to send them the headset. They sent him a replacment free of charge within a week. It isn't like the one he ran over was a new headset either, they were about 8 years old. Somehow, I don't see Bose doing that. |
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