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#21
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Properly done, redundancy adds to safety.
We're talking about useless information, not redundancy, even though I suppose that's a form of useless information. Many people feel that their transmissions are "appropriate length" yet others are exasperated that the guy is tying up the frequency with irrelevant details. Since our goal in communications is usually to provide others with information they need, they're logically the best ones to determine whether or not our transmissions are "appropriate length." The AIM is a good starting point and it emphasizes brevity and I suspect most pilots value that as well. Here are the steps I find useful: 1) Think about what you're going to say 2) Remove the noise words 3) Delete details the listener doesn't care about 4) Substitute standard phraseology 5) Press the PTT 6) Say it 7) Release the PTT Granted, I don't go through all those steps on every transmissions, but I do this analysis with students to help them communicate more clearly. Over time, it becomes automatic. Those pilots who say what needs to be said, no more, no less, are wonderful to listen to. |
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