shame on garmin??

Garmin is a really big target and if they are not careful, someone is going to take the market from them....



"houstondan" wrote in message ups.com...
:i paid a bit over 2-grand for a shiny new 396. spent hours and lots
: more money learning it and getting it wired to the ships power and
: audio mixer.
:
: first time out, on a bright clear day, the thing loses signal. no wx,
: no gps but the music plays just fine.
:
: fortunately, since i hang around here and the cessna clubs i sorta knew
: there might be a problem.
:
: reboot...problem solved. for about 2 minutes. reboot six times in 30
: minutes. fortunately for me i'm in familiar territory, my ship has lots
: of old dumb guages and i've got a big lowrance 1000 stuck to the
: window.
:
: called garnin and get this: they never even asked my serial number or
: any purchase info. just what address do we send the replacement
: antenna. they absolutely knew they shipped junk and never told me.
: NOT ONE WORD FROM THEM TILL I CALLED.
:
: after reading the nw-pilot experience i'm just getting madder and
: madder thinking about these guys.
:
: when i started out flying, i bought a cheap little lowrance
: i-finder.designed for hiking. found out it has a nearest airport
: feature. works like a charm every time. i've mentioned before that i
: thought lowrance must be a front for the russian army cause their stuff
: is simple, dead dependable and makes a decent weapon or hammer if
: necessary. bought a lowrance 1000 and as i mentioned above, it's
: suction cupped to the left side of the front window.
:
: i don't know what the final report on nw-pilot is going to show but, if
: garmin is going to be the "aviation standard" they better get busy
: talking to their customers and fixing the problems. matter of fact, i
: think they should get someone working this board and the "type-clubs"
: before they find themselves having lunch with general motors wondering
: what happened.
:
: dan
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: i
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