Pirep on eFlyBook

Ouch... sorry to hear of your problems with the eFlyBook and I thank you for
the warning.

Customer service seems to be nonexistent at many companies. During the past
4 weeks I've all but lost my mind waiting on hold, getting disconnected,
emailing, and recalling while trying to get answers from JPI, Airtex
Interiors, Shaden, Wells Fargo Mutual Funds. Email, voice mail, and the
hold button have become convenient excuses for companies to simply ignore
their customers. To top it all off yesterday DirecTV was supposed to install
an upgrade package at my house but they had the wrong work order and refused
to install what I'd actually ordered... after 4 phone calls totally over 40
minutes of my time he'll come back on the 23rd of October. Thanks a
freaking lot. Anyway, I digress....

A friend of mine tried the eFlyBook system on a trial basis and wasn't
satisfied with the cost/feature/value of the set up. He ultimately sent it
back. He also liked the concept.

Not to hi-jack your thread but to issue a pirep on another infight mapping
product that I will no longer recommend is the FlightPrep/tablet/MS
combination. The onscreen sectionals and low alt enroute charts are just
too clunky to navigate and view. The stability of the system is marginal at
best. I've not had many problems at altitudes as high as 11k, but it often
crashes when switching between screens or views. When it works, it works
great... when it doesn't... it is cumbersome and clunky. The XM weather
seems to work fine but add GPS, a moving map sectional or low enroute chart
or terminal procedure with multiple views and Windoze throws up it's hands
and begs for mercy. I tried to talk to a company representative at OSH
about the crashes and once he knew that I already owned the product he
totally ignored me. It was not a very comforting feeling to watch him turn
his attention away from a current customer and towards a potential victim.
I was not impressed and will not soon forget it.

Again, I'm sorry for your problems with the eFlybook and I thank you for the
pirep.

Jim