Shock! Hana's Diana 2 in service

All this only shows again that a client of this Polish glider
manufacturer has no other possibility than being forced to "do it
himself" because he does not get the necessary service, not the
required instructions, nor papers when he needs this all urgently for
flying. He did not even get the right documentation for the glider
itself (and not for the trailer?).

how can You know that? How is it posible that the producer doesn't give the
instructions?

This was to read here somewhere in
the forum. As far as I remember the Australians did these
"modifications" after the problems occured and after they did not
receive help from the manufacturer, right?

Yes it was. But as I can remember nothing was told about modifications. The
only thing was told was that #3 glider's airbrakes and flaperons were
working bad, and that mr Beres didnt want to fix it. Nobody told the truth
that the owner contacted the producer AFTER he has made the modifications
and that mr Beres proposed to fix the glider for free even though it was
broken by the user. His only condition was to ship the plane to him.
It is imposible that a glider with incorrectly adjusted airbrakes or
flaperons leaves the factory for the client. That is what the test flighst
are for. So I claim that the glider was OK when it left the factory.
But You are right in one thing - he should have gone to Australia that time
and fix the glider there. And off course he should have taken lots of money
for his travel and the repair itself. Because that is what other producers
do when ones equipment is broken by inproper use.

What else can a client (who
is not a mechanic or specialist) do, far away from the manufactuer,
then trying to help himself.

If the glider was damaged because of the manufacturer? The client should
demand reparation on producers cost.
When the glider was damaged by the user - the user should pay for the repair
( or write many messages on RAS saying that the glider is a piece of crap
and that way make the producer repair it on his cost )

By the way - what do these photos here
show? Nothing particular, only that finally the manufacturer is doing
something - that's all. Just the wrong exchange of a rediculous screw
is not a big problem.

Oh, realy?! I hope You have nothing to do with gliders maintenance.
It is a big problem. You can exchange a screw with anything You want,
but only if it is a screw in a wheelbarrow, because I guess you wouldn't do
it in Your bicycle.

I have the impression that the fiercy reaction
of the Polish manufacturer only is an quite shamful attempt to save
his face.

Where can You see that fiercy reaction You are talking about? If You You
call fiercy the discussion we are having now or the pictures - they are only
a reaction of few pilots who care about the good reputation of Polish
gliders. The producer has nothing to do with it but letting one of us make
photos of the glider and explaining to us the history of it a few months
ago, when RAS was being flooded with a news about his botch-up.

Regards
Maciek K.

PS
Yes, I'm Polish