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Ron Wanttaja wrote:
They hadn't sent it to the address I'd given them. They hadn't sent it to the address that their email to ME said they were sending it to. No, they'd sent it to the address where I was living the last time I ordered from them...ten years ago. What did they do when you told them about the foul-up? For me it's not so much the slipups (so long as they're infrequent) but how they deal with them. Wicks, as I recall, has never messed up an order of mine, but they've sure worked hard to correct *my* errors and have bailed me out more than once. Dave 'tip o' the hat' Hyde |
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