AFSS response time

C Kingsbury wrote:




Yeah, but we don't get earthquakes, mudslides, forest fires, or riots up
here in New England, either. Though if the Red Sox manage to beat the
Yankees, all bets are off...

Lucky for you there's no chance of that. There's a better chance the
Packers will make the playoffs. See those Vikes last night Jay? 605
yards of offense. Once the defense heals up it will be a machine.

(David Johnson) wrote in message om...
There's poor weather in LA?

Quite often. Never heard of the "June Gloom"? Low overcast along
the coastal shelf that usually (but not always) burns off by noon.
I've seen it solid for a week. Not just June, but much of the
year. Not Just L.A. either, but the entire west coast. Gets
worse the further North you go.

Beats thunderstorms and hurricanes, though.


Yes, it certainly does. I moved to FL from Denver about a year ago,
and got to see both hurricane Frances and Jeanne from ground zero
(Jupiter FL, north of West Palm Beach). Lots of other convective
activity otherwise.

I love SoCal... I was born in Northridge but we moved away a couple
years later. Still visit family there every couple of years. Someday
I'll probably end up back there!

Ft Worth AFSS always seems to go right through. I think the max I've ever
waited was about 1 minute. Of course, as others noted, I'm VFR only so I
don't test the system on bad weather days.

I'll also second what the others say about checking for TFRs. Regardless of
how much preflight information I get off the computer/DUAT/etc., I always
call AFSS, even on short hops, just so that I have a record of checking on
NOTAMs.

Carl

" wrote in message
ink.net...
Has anyone else noticed that the time you're on hold to talk to a briefer
is
getting longer and longer? I noticed this about a year ago when I still
lived in Florida and thought it was just a local problem. Now I live in
Virginia and they have the same problem here. It used to be you could get
a
human on the phone in a minute or so. Now it is taking about 5 to 10.

Is this how the FAA is trying to kill the FSS system? They have made no
bones about wanting to reduce the coast of the FSS system.

"Carl Orton" wrote in message
...
I'll also second what the others say about checking for TFRs. Regardless
of
how much preflight information I get off the computer/DUAT/etc., I always
call AFSS, even on short hops, just so that I have a record of checking on
NOTAMs.

DUATS keeps such a record as well. From the DUATS FAQ: "A DUATS route
briefing contains the same elements as a route briefing which is provided by
an FAA Briefer. The briefing is recorded by DUATS, and your receipt of the
data can be proven, should the need arise... The DUAT service is paid for by
the FAA, and is certified by the FAA as being equivalent to a live Flight
Service Specialist for pre-flight briefings."

--Gary


Carl

I called this morning around 9:30 and was on hold for 10 minutes and
hung up. I tried again around 10:15 and was on hold for 15 minutes in
which time I pulled up the duats page, registered and got a briefing
before the Leesburg FSS specialist came on. I had a short talk with her
and she explained the administration is trying to privatize the
organization and that seemed interesting that since Bush specifically
said the FAA is a core government function.
They will know January if they still have jobs. People have transferred
and retired, they were not replaced.
Additionally she said they are trying to get an arrangement with Altoona
and Raleigh FSS to take overload, but red tape is stalling that.
She gave me the Managers phone number to call Monday. 703-777-1832
Have fun,
Michelle

wrote:

Has anyone else noticed that the time you're on hold to talk to a briefer is
getting longer and longer? I noticed this about a year ago when I still
lived in Florida and thought it was just a local problem. Now I live in
Virginia and they have the same problem here. It used to be you could get a
human on the phone in a minute or so. Now it is taking about 5 to 10.

Is this how the FAA is trying to kill the FSS system? They have made no
bones about wanting to reduce the coast of the FSS system.






--

Michelle P ATP-ASEL, CP-AMEL, and AMT-A&P

"Elisabeth" a Maule M-7-235B (no two are alike)

Volunteer Pilot, Angel Flight Mid-Atlantic

Volunteer Builder, Habitat for Humanity

Am I the only one that carries a list of the toll-free AFSS telephone
numbers in my flightbag?
If one doesn't work call another!

wrote:
Has anyone else noticed that the time you're on hold to talk to a briefer is
getting longer and longer? I noticed this about a year ago when I still
lived in Florida and thought it was just a local problem. Now I live in
Virginia and they have the same problem here. It used to be you could get a
human on the phone in a minute or so. Now it is taking about 5 to 10.

Is this how the FAA is trying to kill the FSS system? They have made no
bones about wanting to reduce the coast of the FSS system.

wrote:
Has anyone else noticed that the time you're on hold to talk to a briefer is
getting longer and longer? I noticed this about a year ago when I still
lived in Florida and thought it was just a local problem. Now I live in
Virginia and they have the same problem here. It used to be you could get a
human on the phone in a minute or so. Now it is taking about 5 to 10.

Virginia is a special case. Anybody around the ADIZ HAS to call some
flight service station. You can't (legally) duat an ADIZ plan. Some
people do know the trick of calling some distant flight service station
(they all have toll free direct numbers separate from the 1800wxbrief
number). Of course, some people (unfortunately like Aviation Safety)
specically told people the opposite (to always call Leesburg) thinking
that Leesburg was more tuned in with capitol area tfr's and other
restrictions.

Of course, those based at the DC3 are STUCK having to call Leesburg.
No other outlet can set up the FRZ plans.

On Sat, 16 Oct 2004 22:56:48 GMT, "
wrote in
. net:

Has anyone else noticed that the time you're on hold to talk to a briefer is
getting longer and longer? I noticed this about a year ago when I still
lived in Florida and thought it was just a local problem. Now I live in
Virginia and they have the same problem here. It used to be you could get a
human on the phone in a minute or so. Now it is taking about 5 to 10.

Is this how the FAA is trying to kill the FSS system? They have made no
bones about wanting to reduce the coast of the FSS system.




LOCKHEED MARTIN: AFSS PERFORMANCE IS IMPROVING
(http://www.avweb.com/eletter/archive...ll.html#196306)
Right up front, we'll say we've heard the same complaints about
Lockheed Martin's handling of the Flight Service Station contract as
everyone else: Long wait times, dropped calls, lost flight plans and
briefers lacking local knowledge of the areas they cover. Lockheed
Martin's Dan Courain, the company's VP of aviation services, says he
has gotten a similar earful and at AOPA Expo on Thursday, Courain told
AVweb that LockMart is doing something about. Specifically, it has
rewired the call waiting system to delay bumping of calls from their
origination area to other parts of the system, where briefers may be
umfamiliar with local landmarks, airspace and conditions.
http://www.avweb.com/eletter/archive...ll.html#196306

On Sat, 06 Oct 2007 13:32:52 GMT, Larry Dighera
wrote in :

LOCKHEED MARTIN: AFSS PERFORMANCE IS IMPROVING
(http://www.avweb.com/eletter/archive...ll.html#196306)
Right up front, we'll say we've heard the same complaints about
Lockheed Martin's handling of the Flight Service Station contract as
everyone else: Long wait times, dropped calls, lost flight plans and
briefers lacking local knowledge of the areas they cover. Lockheed
Martin's Dan Courain, the company's VP of aviation services, says he
has gotten a similar earful and at AOPA Expo on Thursday, Courain told
AVweb that LockMart is doing something about. Specifically, it has
rewired the call waiting system to delay bumping of calls from their
origination area to other parts of the system, where briefers may be
umfamiliar with local landmarks, airspace and conditions.
http://www.avweb.com/eletter/archive...ll.html#196306


AVWEB'S AOPA EXPO 2007 PODCAST #3:
LOCKHEED MARTIN SAYS AFSS PERFORMANCE IS IMPROVING
(http://www.avweb.com/eletter/archive...ll.html#196307)

(http://media.avweb.com/banmanavweb/a...umber=6800 16)

(http://media.avweb.com/banmanavweb/a...umber=11757 0)

Anyone who's gotten a telephone preflight briefing during the past
year knows that Lockheed Martin has had its troubles in delivering
this important service to pilots. At AOPA Expo this week, AVweb's Paul
Bertorelli asked Lockheed Martin Dan Courain what the company has done
to improve its service. Here's his report.
http://www.avweb.com/eletter/archive...ll.html#196307

AFSS Performance improving? Based on who's criteria?

We all know the FAA is clueless
Lockheed Martin is and will be self-serving(Statistical lies
and propaganda)

So who says it is improving? The tooth fairy?


Larry Dighera wrote:
On Sat, 06 Oct 2007 13:32:52 GMT, Larry Dighera
wrote in :

LOCKHEED MARTIN: AFSS PERFORMANCE IS IMPROVING
(http://www.avweb.com/eletter/archive...ll.html#196306)
Right up front, we'll say we've heard the same complaints about
Lockheed Martin's handling of the Flight Service Station contract as
everyone else: Long wait times, dropped calls, lost flight plans and
briefers lacking local knowledge of the areas they cover. Lockheed
Martin's Dan Courain, the company's VP of aviation services, says he
has gotten a similar earful and at AOPA Expo on Thursday, Courain told
AVweb that LockMart is doing something about. Specifically, it has
rewired the call waiting system to delay bumping of calls from their
origination area to other parts of the system, where briefers may be
umfamiliar with local landmarks, airspace and conditions.
http://www.avweb.com/eletter/archive...ll.html#196306


AVWEB'S AOPA EXPO 2007 PODCAST #3:
LOCKHEED MARTIN SAYS AFSS PERFORMANCE IS IMPROVING
(http://www.avweb.com/eletter/archive...ll.html#196307)

(http://media.avweb.com/banmanavweb/a...umber=6800 16)

(http://media.avweb.com/banmanavweb/a...umber=11757 0)

Anyone who's gotten a telephone preflight briefing during the past
year knows that Lockheed Martin has had its troubles in delivering
this important service to pilots. At AOPA Expo this week, AVweb's Paul
Bertorelli asked Lockheed Martin Dan Courain what the company has done
to improve its service. Here's his report.
http://www.avweb.com/eletter/archive...ll.html#196307