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#1
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![]() Jon A. wrote: Be careful what you say about JPI. They're bullies and very sue happy. Fargin' NAZI's! Maybe it's time to start recirculating those "NO JPI" Tshirts. JPI is getting absolutely killed on the Cessna Pilots Assoc website message boards because of their anti customer positions. Hard to believe they could be so stupid. |
#2
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Newps wrote:
JPI is getting absolutely killed on the Cessna Pilots Assoc website message boards because of their anti customer positions. Hard to believe they could be so stupid. None too popular on the Bonanza owners list, either. -- Frank Stutzman Bonanza N494B "Hula Girl" Hood River, OR |
#3
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Newps wrote:
JPI is getting absolutely killed on the Cessna Pilots Assoc website message boards because of their anti customer positions. Hard to believe they could be so stupid. Nor on various Piper lists. |
#4
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Frank Stutzman writes:
Newps wrote: JPI is getting absolutely killed on the Cessna Pilots Assoc website message boards because of their anti customer positions. Hard to believe they could be so stupid. None too popular on the Bonanza owners list, either. Or the Mooney list. -jav |
#5
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![]() "Javier Henderson" wrote in message ... Frank Stutzman writes: Newps wrote: JPI is getting absolutely killed on the Cessna Pilots Assoc website message boards because of their anti customer positions. Hard to believe they could be so stupid. None too popular on the Bonanza owners list, either. Or the Mooney list. Sigh!!! Corporate suicide. Evidently many companies don't realize that they can't hide their stupidity/arrogance like they used to. Matt --------------------- Matthew W. Barrow Site-Fill Homes, LLC. Montrose, CO |
#6
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![]() "Newps" wrote in message ... JPI is getting absolutely killed on the Cessna Pilots Assoc website message boards because of their anti customer positions. Hard to believe they could be so stupid. It has not so much to do with "stupid" as it does "arrogance". It's the way a lot of American companies do business nowadays. My accountant spends about 10 hours a month fixing billing "errors" (i.e., always in THEIR favor) and the most typical response is essentially "we'll fix it when we gat around to it", which is typically after three or four follow-up calls. I notice it's become a lot more prevalent since the Republicans took over Congress. Matt --------------------- Matthew W. Barrow Site-Fill Homes, LLC. Montrose, CO |
#7
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I notice it's become a lot more prevalent since the Republicans took over
Congress. I noticed the same thing, but blamed it on a differrent cause. The .com boom. Computer billing systems that make mistakes against the company get fixed immediately. Also, so many people were making so much money they did not have time to care about overbilling. Another issue is that the Justice Department, part of the executive, has been worthless since the mid 90's. Bush has not yet fixed it either. I wouldn't blame that on Congress though. |
#8
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![]() "Dude" wrote in message ... I notice it's become a lot more prevalent since the Republicans took over Congress. I noticed the same thing, but blamed it on a differrent cause. The .com boom. Computer billing systems that make mistakes against the company get fixed immediately. The errors we've seen have nothing to do with computer errors. Most often it's for unordered materials and labor charges. Those are entry errors and likely deliberate. Also, so many people were making so much money they did not have time to care about overbilling. At any level of income, about three-fourths of people won't catch it, or find it worthless (not to mention too aggravating) to call them on it. Another issue is that the Justice Department, part of the executive, has been worthless since the mid 90's. Are you talking about the 1990's or the 1890's? Either one is valid. :~) Bush has not yet fixed it either. I wouldn't blame that on Congress though. If congress makes the laws that allows or pooh-poohs such behavior (not to mention encourages it; see the recent telemarketing and "anti-spam" laws...worthless) the executive branch can't do much. |
#9
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![]() CSnyder wrote: Seems sometime last year JPI decided to eliminate the ability of it's scanners to export data in the widely used CSV (comma separated fields) format. When a unit is sent in for upgrade or repair they silently make this change to the firmware. The only thing you can use to plot your data is their software. Won't export to Exel, any other database or any other trend monitoring software. snip I first heard about this a few months ago. Since I was in the market for an analyzer for my new engine, I emailed JPI tech support for details. I received a rather arrogant response telling me that JPI's EZplot software does anything I'll ever need, so I shouldn't be bothered that the unit will not work with any other software. Ironically, in the next sentence, the tech mentioned that they are still working on EZplot "modules" that will perform some functions of EGview. That got me a chuckle. In the end, I sent JPI an email to let them know that my hard earned dollars had gone to Electronics International, who by the way, seem to think that the data that comes out of their analyzer is mine to do whatever I want with it. The unit is being installed this week. I personally know of two other owners that have gone with EI in the last month for the same reason. John Galban=====N4BQ (PA28-180) |
#10
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Thanks everyone for putting this topic on the board. I was planning a JPI
install. I already have quotes on the EDM-700. I have now sent a letter to JPI for info. If they don't provide a good answer, than I am going to another brand. I can't stand proprietary information. I just can't imagine the pin head that came up with this wonderful idea. wrote in message oups.com... CSnyder wrote: Seems sometime last year JPI decided to eliminate the ability of it's scanners to export data in the widely used CSV (comma separated fields) format. When a unit is sent in for upgrade or repair they silently make this change to the firmware. The only thing you can use to plot your data is their software. Won't export to Exel, any other database or any other trend monitoring software. snip I first heard about this a few months ago. Since I was in the market for an analyzer for my new engine, I emailed JPI tech support for details. I received a rather arrogant response telling me that JPI's EZplot software does anything I'll ever need, so I shouldn't be bothered that the unit will not work with any other software. Ironically, in the next sentence, the tech mentioned that they are still working on EZplot "modules" that will perform some functions of EGview. That got me a chuckle. In the end, I sent JPI an email to let them know that my hard earned dollars had gone to Electronics International, who by the way, seem to think that the data that comes out of their analyzer is mine to do whatever I want with it. The unit is being installed this week. I personally know of two other owners that have gone with EI in the last month for the same reason. John Galban=====N4BQ (PA28-180) |
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