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#11
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![]() On Jan 24, 9:59 am, "Jay Beckman" wrote: ...AOPA would probably like to know about this. I hope you drop them a note as well. AOPA has been hearing about this ever since the cutover. I know dozens that have emailed AOPA about the BOA card. Most often the problem was getting bills within 1 or 2 days of the due date (i.e. automatic $39 late fee). AOPA doesn't care, as long as BOA sends their check on time. John Galban=====N4BQ (PA28-180) |
#12
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![]() "Jim" wrote: I had the same type of problem with my mutual fund account. I had several accounts that didn't have my name exactly the same. Some used my middle initial, some my first initial and middle name, some with a III at the end... but ALL under the same SS#, joint tenant with the same wife, with the same SS#, and all at the same address where we receive 1099's and statements for all accounts. I couldn't log in because they said I wasn't me. It took me 2 months and about a dozen phone calls. That is a *good* thing, I'd say. Would you have felt secure if it had been easy? -- Dan C-172RG at BFM |
#13
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![]() "C J Campbell" wrote in message e.com... snip able to *cancel* my account... Turns out I had... Goodbye Bank of America... AOPA, well, you get got caught in the fallout... USAA is a lot easier to work with. This does, of course, apply only to those eligible for USAA services. I spent at least 35 minutes to find out that I wasn't. |
#14
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It would have been a good thing it it was the initial setup. This happened
out of the blue after each account was several years old and I hadn't had any other problems. The part that made me furious was that they weren't knowledgeable enough to realize that they sent 1099's to me on each account, with the same SS#, so I must be the same person. They actually told me that I DIDN"T get 1099's until I told them I was looking at them and could fax them to them. They believed their computer to the point of admitting that they were stupid. Jim |
#15
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On Wed, 24 Jan 2007 11:50:53 -0800, in
.com, John Galban wrote: AOPA has been hearing about this ever since the cutover. I know dozens that have emailed AOPA about the BOA card. Most often the problem was getting bills within 1 or 2 days of the due date (i.e. automatic $39 late fee). Hmmmm... Come to think of it, I don't think I've seen a bill from BOA yet... Perhaps they don't send one if you don't have a current balance? Then again, I didn't reliably get the MBNA ones either... I suspect that my postman just put it in someone else's mailbox by mistake... I seem to get a bit of other people's mail, it's only logical to assume that someone else is getting some of my mail... |
#16
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On Wed, 24 Jan 2007 11:17:17 -0800, in
. com, M wrote: This reminded me. I just cancelled my AOPA MBNA now BOA card 15 minutes ago. That 5% fuel discount used to be worth it, but now the earning points thing is totally not worth the trouble. I put an engine overhaul on it and as such, it was probably worth it at the time... Since that time, I only used the MBNA card when I was not refilling at my hangar (i.e. not being able to use mogas)... Since most of my flights for the last year have been within the range of my tanks and I haven't needed to refill at remote airports, I haven't had to use it since BOA tookover... Actually, what made me start wondering about the card was that the MBNA card that was in my wallet had already expired and I started thinking that BOA should have received a replacement card from BOA by this time... Initially, I told them to send me a new card and I had given them enough information to satisfy them that I was the owner of the card at that point... But after I had numerous problems logging onto their site and had to resort to calling them to get them to fix it, it turned out that the amount of information required for changing my password was more than it took to get a new card... At this point, I was a bit ****ed at their website and the various transfers from person to person and the wait on hold, so I sarcastically asked if I had given them enough information that I could cancel my card... Turns out that I had, so I cut my losses and just cancelled the card... AOPA just got caught in the fallout, I guess... |
#17
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On Wed, 24 Jan 2007 09:59:25 -0700, in ,
Jay Beckman wrote: AOPA would probably like to know about this. I hope you drop them a note as well. Since this happened after AOPA's member services voice line was closed for the day, I sent them an email instructing them to cancel my membership and reverse the charge that they had put on the credit card for the upcoming year's membership fees... I explained the reasoning for it, albeit in probably a bit less detail than I've done here... I just told them that I had had numerous problems with the BOA website, was rather displeased with their customer service, and whereas I had been dissatisfied with the MBNA website, the BOA one finally pushed me to the point of not wanting to put up with it anymore... |
#18
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On Wed, 24 Jan 2007 10:48:24 -0600, Grumman-581
wrote: Although I never really liked the MBNA web page for the AOPA credit card, I somehow managed to put up with it while convincing myself that it was worth it for the added discount that I got on certain aviation purchases... Well, I was attempting to log onto the Bank of America site last night in order to see if the AOPA charge had been posted and encountered enough problems with both the site and subsequently their tech support line that it finally pushed me over the edge... In order to reset my password, I had answered all the security questions, but I did not know the exact date of my most charge (since these days, it's only getting charged the automatic AOPA renewal amount)... After getting fed up with them, I asked if I had provided enough information in order to be able to *cancel* my account... Turns out I had... Goodbye Bank of America... AOPA, well, you get got caught in the fallout... NBNA is one of the least secure, Internet savvy financial institutions I've run into. They even send out e-mails to customers that could be a blueprint for phishing schemes. They send a person though all this to make a change and then they send out e-mails with a link for you to use to log in. I think we all need to give AOPA a call. AOPA is worth the money as far as I'm concerned. They've done a great deal for many of us keeping our airports open. Roger Halstead (K8RI & ARRL life member) (N833R, S# CD-2 Worlds oldest Debonair) www.rogerhalstead.com |
#19
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On Wed, 24 Jan 2007 17:50:27 -0500, in
, Roger wrote: NBNA is one of the least secure, Internet savvy financial institutions I've run into. They even send out e-mails to customers that could be a blueprint for phishing schemes. They send a person though all this to make a change and then they send out e-mails with a link for you to use to log in. What irritated me on the MBNA site was that not only could they not be setup for automatically deducting the monthly charges from my bank account, but if you went to their site to make a payment, it defaulted to the minimum payment required instead of to pay it in full... I had been right at the edge of cancelling it for awhile, but the BOA incident finally pushed me over the edge... I think we all need to give AOPA a call. AOPA is worth the money as far as I'm concerned. They've done a great deal for many of us keeping our airports open. If they provided a DVD with all the airport information on it instead of the paper edition in addition to a database format that I could use for my own software, I would probably reconsider my membership... As it is, I just don't have the time to read their magazine that much anymore and as such, I just don't get that much out of the membership these days... |
#20
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"M" wrote in
ups.com: This reminded me. I just cancelled my AOPA MBNA now BOA card 15 minutes ago. That 5% fuel discount used to be worth it, but now the earning points thing is totally not worth the trouble. Oh, I don't know about that ... got on the bus this morning and asked the driver how many "points" for the fare. :-) Airline miles and cash have some sort of tangible connotation associated with them; but "points" seem to have an undefined value of their own. -- |
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