XCSkies

On Friday, April 22, 2016 at 5:55:32 AM UTC-7, 6X wrote:
No choice due to lack of response from XCSkies but to initiate claim with credit card company for refund of subscription payment.

Is there something about maintaining a graphical user interface for soaring weather that makes people completely lose interest? This is not the first time.
The date on the link below speaks volumes.
Jim

http://www.xcskies.com/science/todo
Future Development List
Updated April 18, 2009

Probably correlated with the millions of dollars that he makes from us....

I'm personally grateful for this incredibly useful tool. I get a helluva lot more than $4.50 worth of utility out of it every month. And I'll bet he has at most 2 or 300 users, not exactly enough to justify a horde of developers, support staff and salespeople.

On Friday, April 22, 2016 at 12:46:17 PM UTC-4, JS wrote:
On Friday, April 22, 2016 at 5:55:32 AM UTC-7, 6X wrote:
No choice due to lack of response from XCSkies but to initiate claim with credit card company for refund of subscription payment.

Is there something about maintaining a graphical user interface for soaring weather that makes people completely lose interest? This is not the first time.
The date on the link below speaks volumes.
Jim

http://www.xcskies.com/science/todo
Future Development List
Updated April 18, 2009

On Sunday, February 2, 2014 at 2:15:54 AM UTC-5, wrote:
I purchased a subscription to XCSkies in November 2013 and have not been able to log in. Despite 5 emails to XCSkies I have not had the courtesy of a response.
Has anyone had such a problem or have they closed down?
D Bull

I updated my subscription this month without any issues. In the past I got hold of Chris using cgalli at xcskies dot com
R Thiemann

Andrew et al, I wonder how you would task using this forecast?
http://tinyurl.com/xcskiescrap
Been trying to get that problem fixed for over a year. There has been no response from multiple attempts using several e-mail addresses known to have previously worked. The "it went to the spam folder" excuse is now very tired.
Perhaps the break point for providing any customer service is million dollar profit. But many other soaring suppliers and information providers give excellent service without the big bucks.
Jim

On Friday, April 22, 2016 at 9:59:33 AM UTC-7, Andrew Ainslie wrote:
Probably correlated with the millions of dollars that he makes from us.....

I'm personally grateful for this incredibly useful tool. I get a helluva lot more than $4.50 worth of utility out of it every month. And I'll bet he has at most 2 or 300 users, not exactly enough to justify a horde of developers, support staff and salespeople.

On Friday, April 22, 2016 at 12:46:17 PM UTC-4, JS wrote:
On Friday, April 22, 2016 at 5:55:32 AM UTC-7, 6X wrote:
No choice due to lack of response from XCSkies but to initiate claim with credit card company for refund of subscription payment.

Is there something about maintaining a graphical user interface for soaring weather that makes people completely lose interest? This is not the first time.
The date on the link below speaks volumes.
Jim

http://www.xcskies.com/science/todo
Future Development List
Updated April 18, 2009