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shame on garmin??



 
 
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  #31  
Old October 6th 06, 05:36 PM posted to rec.aviation.piloting
Dan Luke
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Posts: 678
Default shame on garmin??


"NW_Pilot" wrote:



What % of the market do you think they have?


They have enough % to take large adds in magazines and make a profit!
Garmin is banking on their name from past successes other then aviation! It
is to early to say Garmin owns the aviation market they do have a rather
large marketing team but I don't think that their name will last another 5
years



Nonsense. Garmin dominates their market. No one else is even in the
running. Honeyell Bendix/King is fading fast from light aviation. If anyone
is liable to be gone in 5 years, it is them.

with the quality of product that is being produced and at a price that one
can buy a better built more reliable item for almost 2/3's the cost!!!


None of Garmin's competitors shows any signs of being able to do that, so I
guess it is up to you. What are you going to name your company?


--
Dan
C-172RG at BFM


  #32  
Old October 6th 06, 05:41 PM posted to rec.aviation.piloting
Doug[_1_]
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Posts: 248
Default shame on garmin??

The key is REDUNDANCY. Lets say computer one has a probability of
breaking of .01 (1 out of 100). Computer B has a probability of
breaking of .01. If their probabilities of breaking are independent of
each other then the probability of BOTH breaking is .0001 (1 in
10,000).

Perhaps each G1000 install should be accompanied by a totally seperate
GPS/Com, much like it has totally seperate AI, airspeed and altimeter.

Robert M. Gary wrote:
Mxsmanic wrote:
Robert M. Gary writes:

I wish more companies had such great service.


Great service is a good thing, but a better thing is equipment that
doesn't need service to begin with. Having great service doesn't help
when your equipment fails in flight.


If you've discovered a way to produce 100% defect free products let me
know. Would you come work for me? I'll pay you $2.5m each year we are
100% defect free.

-Robert


  #33  
Old October 6th 06, 05:57 PM posted to rec.aviation.piloting
Gig 601XL Builder
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Posts: 2,317
Default shame on garmin??


"Mxsmanic" wrote in message
...
karl gruber writes:

You CLEARLY don't fly airplanes.


I have worked with computers.


And you obviously weren't very good at it if all you make a month is $647.


  #34  
Old October 6th 06, 06:08 PM posted to rec.aviation.piloting
Robert M. Gary
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Posts: 2,767
Default shame on garmin??


Doug wrote:
The key is REDUNDANCY. Lets say computer one has a probability of
breaking of .01 (1 out of 100). Computer B has a probability of
breaking of .01. If their probabilities of breaking are independent of
each other then the probability of BOTH breaking is .0001 (1 in
10,000).

Perhaps each G1000 install should be accompanied by a totally seperate
GPS/Com, much like it has totally seperate AI, airspeed and altimeter.


It does. There are two GPS units, with two antenna. The antenna are
located in the base of the comm antennas. (some students get confused
by the GPS antenna behind those, but its just for XM weather).

Before take off part of the take off checklist is to go to the aux page
and see the signal strength for both GPS units. I've had the GPS fail
in flight and only noticed a "ALERT" pop up, but no change in service.

-Robert, G1000 CFII

  #35  
Old October 6th 06, 06:42 PM posted to rec.aviation.piloting
Robert M. Gary
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Posts: 2,767
Default shame on garmin??

called garnin and get this: they never even asked my serial number or
any purchase info. just what address do we send the replacement
antenna. they absolutely knew they shipped junk and never told me.
NOT ONE WORD FROM THEM TILL I CALLED.


Aside from the major recalls, your car manufactor doesn't call you to
tell you there is a defect. Take your car in for service and ask the
service person how many software updates there are for your car. For a
new car there is usually at least one per 6 months.

-Robert

  #36  
Old October 6th 06, 09:32 PM posted to rec.aviation.piloting
Maule Driver
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Posts: 80
Default shame on garmin??

I've had a couple of problems with my 396. 2 problems required the
current version of the SW to resolve. One persistent one required a
mech replace.

I was ****ed each time but in the end, I realized I rec'd excellent
service in all respects.

But am I missing something? - it is a handheld and nothing in flight
should be at risk if this handheld device fails. The steam guages are
primary and secondary so to speak - the 396 is gravy, though extremely
tasty.

Is it legal to wire it into your power and intercom? I kept my
'installation' to using the standard plugs and tucking the wires away as
best I could.

BTW, I'm more than happy with my Garmin 300XL. That old clunker hasn't
even burped since it's IFR cert'd installation.

houstondan wrote:
i paid a bit over 2-grand for a shiny new 396. spent hours and lots
more money learning it and getting it wired to the ships power and
audio mixer.

first time out, on a bright clear day, the thing loses signal. no wx,
no gps but the music plays just fine.

fortunately, since i hang around here and the cessna clubs i sorta knew
there might be a problem.

reboot...problem solved. for about 2 minutes. reboot six times in 30
minutes. fortunately for me i'm in familiar territory, my ship has lots
of old dumb guages and i've got a big lowrance 1000 stuck to the
window.

called garnin and get this: they never even asked my serial number or
any purchase info. just what address do we send the replacement
antenna. they absolutely knew they shipped junk and never told me.
NOT ONE WORD FROM THEM TILL I CALLED.

after reading the nw-pilot experience i'm just getting madder and
madder thinking about these guys.

when i started out flying, i bought a cheap little lowrance
i-finder.designed for hiking. found out it has a nearest airport
feature. works like a charm every time. i've mentioned before that i
thought lowrance must be a front for the russian army cause their stuff
is simple, dead dependable and makes a decent weapon or hammer if
necessary. bought a lowrance 1000 and as i mentioned above, it's
suction cupped to the left side of the front window.

i don't know what the final report on nw-pilot is going to show but, if
garmin is going to be the "aviation standard" they better get busy
talking to their customers and fixing the problems. matter of fact, i
think they should get someone working this board and the "type-clubs"
before they find themselves having lunch with general motors wondering
what happened.

dan



i

  #37  
Old October 6th 06, 10:45 PM posted to rec.aviation.piloting
Peter Clark
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Posts: 538
Default shame on garmin??

On 6 Oct 2006 10:08:22 -0700, "Robert M. Gary"
wrote:

It does. There are two GPS units, with two antenna. The antenna are
located in the base of the comm antennas. (some students get confused
by the GPS antenna behind those, but its just for XM weather).


Actually, on the newer installs the LH antenna fin is an
XM/COM/GPS-in-one. RH fin is just COM/GPS and the only other
protuberance on the upper center fuselage is the OAT probe.
  #38  
Old October 7th 06, 03:32 AM posted to rec.aviation.piloting
Mxsmanic
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Posts: 9,169
Default shame on garmin??

Robert M. Gary writes:

If you've discovered a way to produce 100% defect free products let me
know. Would you come work for me? I'll pay you $2.5m each year we are
100% defect free.


That's about what it might cost, depending on the project. But just
because it is expensive doesn't mean it can be sacrificed for
safety-of-life applications.

--
Transpose mxsmanic and gmail to reach me by e-mail.
  #39  
Old October 7th 06, 03:33 AM posted to rec.aviation.piloting
Mxsmanic
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Posts: 9,169
Default shame on garmin??

Doug writes:

The key is REDUNDANCY. Lets say computer one has a probability of
breaking of .01 (1 out of 100). Computer B has a probability of
breaking of .01. If their probabilities of breaking are independent of
each other then the probability of BOTH breaking is .0001 (1 in
10,000).


The problem is common-mode failures. If one computer has a software
bug, the other one will have it, too, unless the two computers contain
different software. So just duplicating parts won't necessarily help.
You just end up with two G1000's rebooting instead of one.

--
Transpose mxsmanic and gmail to reach me by e-mail.
  #40  
Old October 7th 06, 07:43 PM posted to rec.aviation.piloting
Thomas Borchert
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Posts: 1,749
Default shame on garmin??

Houstondan,

but they knew that the whole production run of those external antennas
was bad


And you know that from them shipping a new antenna without asking the
serial? Come on!

--
Thomas Borchert (EDDH)

 




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