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#41
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Because FedEx Ground is really RPS (Roadway Package System) a sorry outfit
if there ever was one. The have an awful loss and theft problem and have no idea what customer service is. Do not ever ship that way. Sparkie |
#42
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"Incredible!" wrote
"Eric Miller" wrote: Not *that* well said. There's a lot to be said for taking personal responsibility, being proactive, following up, and being persistent. All good stuff. On the other hand, you shouldn't have to corner a business into good customer service Well, it was better said than your quaint little offering. Nothing is better said than anything I write! =P Besides, I was talking in general, not even about Spruce, whom I have no complaints with. Eric :-) |
#43
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In article , "Bruce A. Frank"
writes: Hmmm. I'm not down any more on Aircraft Spruce, but have you ever bought from McMaster-Carr? They set the bar height to which all other mail order shippers should aspire. Maybe I am spoiled by McMaster. But, I also thought Alexander Aeroplane was excellent in delivery and customer service before they were bought by Aircraft Spruce -- Bruce A. Frank I agree, McMaster-Carr could give lessons to a lot of companies. Bob Reed www.kisbuild.r-a-reed-assoc.com (KIS Builders Site) KIS Cruiser in progress...Slow but steady progress.... "Ladies and Gentlemen, take my advice, pull down your pants and Slide on the Ice!" (M.A.S.H. Sidney Freedman) |
#44
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also thought Alexander Aeroplane was excellent in delivery and customer
service before they were bought by Aircraft Spruce Ditto. I miss them....... |
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