Been ripped by AS&S deceptive freight pricing???

Because FedEx Ground is really RPS (Roadway Package System) a sorry outfit
if there ever was one. The have an awful loss and theft problem and have no
idea what customer service is. Do not ever ship that way.
Sparkie

"Incredible!" wrote
"Eric Miller"
wrote:

Not *that* well said.

There's a lot to be said for taking personal responsibility, being
proactive, following up, and being persistent. All good stuff.

On the other hand, you shouldn't have to corner a business into good
customer service

Well, it was better said than your quaint little offering.

Nothing is better said than anything I write! =P

Besides, I was talking in general, not even about Spruce, whom I have no
complaints with.

Eric :-)

In article , "Bruce A. Frank"
writes:


Hmmm. I'm not down any more on Aircraft Spruce, but have you ever bought
from McMaster-Carr? They set the bar height to which all other mail
order shippers should aspire. Maybe I am spoiled by McMaster. But, I
also thought Alexander Aeroplane was excellent in delivery and customer
service before they were bought by Aircraft Spruce
--
Bruce A. Frank



I agree, McMaster-Carr could give lessons to a lot of companies.


Bob Reed
www.kisbuild.r-a-reed-assoc.com (KIS Builders Site)
KIS Cruiser in progress...Slow but steady progress....

"Ladies and Gentlemen, take my advice,
pull down your pants and Slide on the Ice!"
(M.A.S.H. Sidney Freedman)

also thought Alexander Aeroplane was excellent in delivery and customer
service before they were bought by Aircraft Spruce

Ditto. I miss them.......