Alexis Park Inn

The point of the WSJ story is that that this policy is on the way out,
now that hotels are fuller. Many hotels have switched to 24 hour
cancelation, a few to 48 hours. I suspect Jay got into the article
because he's the only one with a 72 hour policy.

Actually, that's not true. 72 hours is the norm for small, specialty hotels
and B&Bs like ours.

After all, how would it happen that a reporter in NYC would hit upon
the Alexis Park Inn, as well known as it may be to our little
community?

Now THAT is the true mystery. I wonder who, from the WSJ, stayed with us?
--
Jay Honeck
Iowa City, IA
Pathfinder N56993
www.AlexisParkInn.com
"Your Aviation Destination"

Colin W Kingsbury wrote:

Possibly but as policies get more complicated there's a diminishing rate of
returns.

Makes sense.

George Patterson
The desire for safety stands against every great and noble enterprise.

My wife and I usually look for places like Jay's when we travel - B&Bs
and small inns. 72 hours is not at all unusual for these operations -
some even have up to a week because of the low volume.

"Jay Honeck" wrote in message
news:XefFd.2454$IV5.435@attbi_s54...

--snip---

Which, after all, is what a no-show is....
--
Jay Honeck
Iowa City, IA
Pathfinder N56993
www.AlexisParkInn.com
"Your Aviation Destination"


Sorry to respond so late here but I just got back from 2 weeks on the road.
In my buisness, I get guaranteed reservations and I expect that room/suite
to be available no matter when I arrive. I usually can't guarantee a time
when I will arrive. When able, I do keep the lodger updated as to any
delays.

As well, the lodger has every right to expect guranteed payment when a
room/suite is guranteed regardless if the room is used or not.

As for a late cancellation, I have been billed but received a credit if they
were able to fill it. Specialty hotels & BBs have every right to the 72 hr
policy and it seems generous to me. If there has been a problem out of my
control, I have found most places will work something out. I think Jay would
do the same, just don't leave them hang.

It really is too bad that things that should be common courtesy have been
forced to become policy or even law.

JMO
Marty

Sorry to respond so late here but I just got back from 2 weeks on the
road.
In my buisness, I get guaranteed reservations and I expect that room/suite
to be available no matter when I arrive.

As well, the lodger has every right to expect guranteed payment when a
room/suite is guranteed regardless if the room is used or not.

Thanks for the affirmation, Marty. This is precisely what we do with our
guaranteed reservations -- we'll hold 'em for you all night. In exchange,
we expect payment -- nothing more, nothing less.

It really is too bad that things that should be common courtesy have been
forced to become policy or even law.

It is a shame, I suppose, but when you think about it most policies and laws
are simply courtesy that has been codified.

Luckily, we rarely have to activate this policy, as our clientele are (is?)
overwhelmingly honorable folks, with just a couple of bad apples sprinkled
in over the last couple of years.
--
Jay Honeck
Iowa City, IA
Pathfinder N56993
www.AlexisParkInn.com
"Your Aviation Destination"