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#11
August 3rd 05, 04:29 AM
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"Allan9" wrote in message . .. Maybe that's the manner your QA operates. We did tell the user we would investigate and would ask them if they wanted us to get back to them with what we found. If they did we did. Internal people actions were handled in house. All the user needed to know was the situation was resolved. Al "All the user needed to know was the situation was resolved." That's a typical FAA bureaucratic QA management answer. You gave the user lip service. Sounds like your QA is the same as everyone else's. Chip, ZTL 
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