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United Airlines, We put the "Hospital" in "Hospitality"!
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Wayne wrote: On 4/11/2017 6:43 PM, Sylvia Else wrote: On 12/04/2017 7:51 AM, Air Gestapo wrote: https://www.youtube.com/watch?v=STJQnu72Nec Find us on http://www.facebook.com/flightorg. On the 9th April, 2017, a man was forcibly removed from United Airlines Flight 3411 in Chicago, set for Louisville. While we'd normally say that until we have all the information, we have no information at all, the United response tends to confirm the incident as described by passengers. United Airlines said that ... "Flight 3411 from Chicago to Louisville was overbooked. After our team looked for volunteers, one customer refused to leave the aircraft voluntarily and law enforcement was asked to come to the gate. We apologize for the overbook situation." It's a difficult situation. If a person refusing to leave were allowed to stay, then passengers would never comply. If force has to be used to remove a non-compliant passenger, then that's what has to be done. Bumping passengers in favour of its own staff looks strange, but it may be that if those staff weren't carried, it would have knock on effects for other flights. To my mind, the proper solution to the overbooking problem is either to ban it outright (given that it's deliberate, not just a mistake), or to require that the airline just keep offering more and more money until they do get the needed volunteers. If that means they have to offer tens of thousands of dollars, then so be it - that's the price of overbooking. Sylvia. But United ****ed up the deal from the gitgo. That they did and they need to pay heavily for it. The overbooking problem should have been solved before boarding. Agree 100%. United knew they had to accomodate their crew members. If $800 won't get 4 passengers to volunteer, then try $1000, etc. United should never have told boarded passenger that four had to leave to make room for employees. Agree. And then United just said to hell with it, let the cops throw the guy off. The cops are only interested in submission and compliance totally by the book. He's lucky LAPD wasn't involved or he would have been shot. Shot multiple times and they would have killed a couple passengers for good measure. This is what happens in cities under Democrat control. |
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