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#151
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Stupid Guest Tricks (Was: OT - Anyone here own a restaurant?)
you can also lower the temperature for 1 degree C, this saves alsoa lot of
money. Correct me if I am mistaken, but I would suspect most hotel rooms are unoccupied for a goodly portion of a guest's stay, assuming it is more than one night. Jay - I assume you turn the heat/ AC (depending on season) down in the unoccpied rooms. You might want to take that a step farther and install occupancy sensors, such that when the room is unoccupied for a "significant" period, the heating/ac dials back to some preset lower, setting. When the room again has people in it, the temp goes back up to whatever the guest set it for. I have stayed in some properties that do that and it seems to work out well. Just be sure to set the delay times so that its not bouncing up and down if someone runs out to get ice or is in the bathroom a while... Get a little fancier and the control could be tied to your front desks system, whereby the room is dialed back even further when not rented. It could then dial it up whenthe guest checks in, so as to get a bit of a jump start before they walk in. Cost/ benefit applies, of course. Randy |
#152
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Stupid Guest Tricks (Was: OT - Anyone here own a restaurant?)
Randy Aldous wrote:
Correct me if I am mistaken, but I would suspect most hotel rooms are unoccupied for a goodly portion of a guest's stay, assuming it is more than one night. At the ones at which I've stayed, the heat or A/C was turned down or off by the cleaning staff every morning. George Patterson Coffee is only a way of stealing time that should by rights belong to your slightly older self. |
#153
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Stupid Guest Tricks (Was: OT - Anyone here own a restaurant?)
Correct me if I am mistaken, but I would suspect most hotel rooms are
unoccupied for a goodly portion of a guest's stay, assuming it is more than one night. At the ones at which I've stayed, the heat or A/C was turned down or off by the cleaning staff every morning. Yep, that's what we do. Our housekeepers are instructed to turn the thermostats down (or up, in summer) to 60 degrees in winter, and 80 degrees in summer. We've tried colder/warmer, but our big suites take too long to heat up/cool down. Guests just don't like checking into a too cold/hot unit, for some reason! -- Jay Honeck Iowa City, IA Pathfinder N56993 www.AlexisParkInn.com "Your Aviation Destination" |
#154
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Stupid Guest Tricks (Was: OT - Anyone here own a restaurant?)
Jay Honeck wrote:
Correct me if I am mistaken, but I would suspect most hotel rooms are unoccupied for a goodly portion of a guest's stay, assuming it is more than one night. At the ones at which I've stayed, the heat or A/C was turned down or off by the cleaning staff every morning. Yep, that's what we do. Our housekeepers are instructed to turn the thermostats down (or up, in summer) to 60 degrees in winter, and 80 degrees in summer. We've tried colder/warmer, but our big suites take too long to heat up/cool down. Guests just don't like checking into a too cold/hot unit, for some reason! Have housekeeping take a few minutes and run around and adjust the heat/air on the rooms you have reservations for at normal time they're available for check in. Otherwise leave them. |
#155
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Stupid Guest Tricks (Was: OT - Anyone here own a restaurant?)
We've tried colder/warmer, but our big suites take too long to heat
up/cool down. Guests just don't like checking into a too cold/hot unit, for some reason! Have housekeeping take a few minutes and run around and adjust the heat/air on the rooms you have reservations for at normal time they're available for check in. Otherwise leave them. Although I would like to believe that our house-keepers are that good (currently, they are), it's not something we can count on. Housekeeping is a high-turnover, thankless job, and adding ANYTHING to their responsibilities is problematic. In short, we've tried making the position do this kind of stuff, when we had particularly good staff. That works fine, until they quit, and you are forced to hire someone not so good. Suddenly, you've created a position that requires a more self-directed person than the pay can afford to buy, and it all falls apart. So, we now stick strictly to the KISS principle with housekeeping, and it all works better. -- Jay Honeck Iowa City, IA Pathfinder N56993 www.AlexisParkInn.com "Your Aviation Destination" |
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