new SSA web site

The "new web site" is live, and it is very slow to load, and I can't
find anything... Where did the state records go?

And when I tried to login it made me spend much time training Google's
AI via a "Captcha" - I hate those things with a white-hot passion!

And then it rejected my password. (I haven't typed it in in years as my
browser remembered it.) For each attempt it wanted a new Captcha. Then
I clicked on "lost password". That too wanted a Captcha. Then it said
my "username" (6 digits) is not valid. Neither is my email (another
captcha).

I may never login to SSA again!

On Wednesday, March 31, 2021 at 3:18:31 PM UTC-4, Moshe Braner wrote:
The "new web site" is live, and it is very slow to load, and I can't
find anything... Where did the state records go?

And when I tried to login it made me spend much time training Google's
AI via a "Captcha" - I hate those things with a white-hot passion!

And then it rejected my password. (I haven't typed it in in years as my
browser remembered it.) For each attempt it wanted a new Captcha. Then
I clicked on "lost password". That too wanted a Captcha. Then it said
my "username" (6 digits) is not valid. Neither is my email (another
captcha).

I may never login to SSA again!
Heck, you're doing better than me, I don't even see where to log in!? Why couldn't this wait until Winter?

I can't seem to get the tracker to work.

The email I received said:

“ In the meantime members will not be able to log in to the site, please do not attempt to log in.�

*sigh*

First it went live in a broken state with a bad SSL certificate.

Now its live with only partial functionality.

And it looks like old functionality is being preserved on a secondary server that the new one calls out to (opening a popup or frame to access).

*AND* those of us trying to manage contests were left in the lurch as to the location of the tool for that (hint: If you had it bookmarked, replace the first part with "members.ssa.org")

*AND* even if you do figure out how to access the tool, it doesn't appear that updates made in the Contest Management tool are actually reflected on the contest calendar (which itself doesn't appear to be listing all of the events/contests).

It certainly seems like this new website is primarily a marketing effort to provide extra appeal to the public/uninformed; and a bunch of member functionality is being left in the dust or is not being redeveloped/updated simultaneously.

Finally, its *QUITE* goofy to tell people that you're testing your new website and that it will go LIVE in a few days - after it has already gone live! The definition of "going live" means making it publicly visible/available, folks. There are PLENTY of ways to test out a new site's functionality without exposing it to the public...

FWIW, I do like the new look & feel, and the responsive design looks nicer on a phone/tablet for sure. It just could've been handled so much better.

--Noel, who's been inspired to log onto RAS for the first time in 6 years by this mess

P.S. Yes I know its easy to throw stones when one hasn't been involved in the work - but there are a LOT of us soaring pilots who are in technology who could've helped or advised or offered resources... This is a very amateur-hour rollout that was totally avoidable.

On Wednesday, March 31, 2021 at 6:57:37 PM UTC-4, noel.wade wrote:
*sigh*

No contest scores, anywhere. sigh, indeed.

Starting home page is WAY too busy with all the background video.

When I registered the "ssa.org" domain back in 1993, never thought it would come to this....

On 3/31/2021 3:22 PM, Moshe Braner wrote:
The "new web site" is live, and it is very slow to load, and I can't
find anything...Â* Where did the state records go?

And when I tried to login it made me spend much time training Google's
AI via a "Captcha" - I hate those things with a white-hot passion!

And then it rejected my password.Â* (I haven't typed it in in years as my
browser remembered it.)Â* For each attempt it wanted a new Captcha.Â* Then
I clicked on "lost password".Â* That too wanted a Captcha.Â* Then it said
my "username" (6 digits) is not valid.Â* Neither is my email (another
captcha).

I may never login to SSA again!

I got this email response from Alexa Owens, SSA Marketing/Membership
Manager:

"We are launching our new website today and are in testing phase. No one
will be able to log in until tomorrow. You will receive an email from us
about the new website as well as a password reset link. Thank you for
your patience!"

- Alright, so let's be patient for a bit longer. And yeah I didn't see
any login link, maybe that will show up tomorrow. (But I ran into a
login link on some subpage, that's what didn't work for me.)

And pray that the blasted Captchas will go away! At the very least, I'd
like to see a "keep me logged in" option.

Finding things on the new web site design will presumably be difficult
for us for a while, since it's different from the old web site.

On Wednesday, March 31, 2021 at 4:14:33 PM UTC-4, Moshe Braner wrote:
On 3/31/2021 3:22 PM, Moshe Braner wrote:
The "new web site" is live, and it is very slow to load, and I can't
find anything... Where did the state records go?

And when I tried to login it made me spend much time training Google's
AI via a "Captcha" - I hate those things with a white-hot passion!

And then it rejected my password. (I haven't typed it in in years as my
browser remembered it.) For each attempt it wanted a new Captcha. Then
I clicked on "lost password". That too wanted a Captcha. Then it said
my "username" (6 digits) is not valid. Neither is my email (another
captcha).

I may never login to SSA again!
I got this email response from Alexa Owens, SSA Marketing/Membership
Manager:

"We are launching our new website today and are in testing phase. No one
will be able to log in until tomorrow. You will receive an email from us
about the new website as well as a password reset link. Thank you for
your patience!"

- Alright, so let's be patient for a bit longer. And yeah I didn't see
any login link, maybe that will show up tomorrow. (But I ran into a
login link on some subpage, that's what didn't work for me.)

And pray that the blasted Captchas will go away! At the very least, I'd
like to see a "keep me logged in" option.

Finding things on the new web site design will presumably be difficult
for us for a while, since it's different from the old web site.
Thanks for following up, ket us hope the growing pains don't last.

APRIL FOOLS

Since you mentioned Captcha, I may never go back to the SSA website. If
that's the price of entry, I may resign.

Dan
5J

On 3/31/21 1:22 PM, Moshe Braner wrote:
The "new web site" is live, and it is very slow to load, and I can't
find anything...Â* Where did the state records go?

And when I tried to login it made me spend much time training Google's
AI via a "Captcha" - I hate those things with a white-hot passion!

And then it rejected my password.Â* (I haven't typed it in in years as my
browser remembered it.)Â* For each attempt it wanted a new Captcha.Â* Then
I clicked on "lost password".Â* That too wanted a Captcha.Â* Then it said
my "username" (6 digits) is not valid.Â* Neither is my email (another
captcha).

I may never login to SSA again!

Wait, am I reading the latest SSA email correctly? We need to reset our password to a new value to be able to log into the new site; but we *ALSO* need our old password/login in order to be able to access/use all of the older/existing systems - even after switching to the new site??