3-D map issues with SeeYou 9.2

recently my 3-D map view feature stopped working on SeeYou 9.2. It had been working great but now is hung up and all I see is a brown screen.
I've contacted the SeeYou help desk, they suggested to update my graphics card drivers, did that and still nothing. I'm waiting for further instructions from Naviter but I was wondering if anyone here can help.

Thanks in advance,
Dan
7DR

Download and reinstall the program, something got scrambled.

Already tried that and it didn't work
Maybe try again
Thanks

At 05:03 13 September 2018, Dan wrote:
Already tried that and it didn't work
Maybe try again
Thanks

Did it happen with the previous version (9.1)?
You can download 9.1 from
http://download.naviter.com/seeyou/9.1/wcusetup.exe
Tim Newport-Peace
http://www.newportpeace.co.uk/icom.htm

On Thursday, September 13, 2018 at 1:15:05 AM UTC-7, Tim Newport-Peace wrote:
At 05:03 13 September 2018, Dan wrote:
Already tried that and it didn't work
Maybe try again
Thanks

Did it happen with the previous version (9.1)?
You can download 9.1 from
http://download.naviter.com/seeyou/9.1/wcusetup.exe
Tim Newport-Peace
http://www.newportpeace.co.uk/icom.htm

Thanks Tim,
Good idea but it didn't work either
Very frustrating!
Dan

On Thursday, September 13, 2018 at 9:52:26 AM UTC-4, Dan wrote:
On Thursday, September 13, 2018 at 1:15:05 AM UTC-7, Tim Newport-Peace wrote:
At 05:03 13 September 2018, Dan wrote:
Already tried that and it didn't work
Maybe try again
Thanks

Thanks Tim,
Good idea but it didn't work either
Very frustrating!
Dan

After you reinstalled the graphics drivers, did you remember to confirm that the laptop isn't using the integrated graphics (i.e., did you switch to the internal graphics card from the integrated graphics on the CPU)? Reinstalling sometimes makes the graphics go to default (integrated) settings.

On Wednesday, September 12, 2018 at 1:56:57 PM UTC-6, Dan wrote:
recently my 3-D map view feature stopped working on SeeYou 9.2. It had been working great but now is hung up and all I see is a brown screen.
I've contacted the SeeYou help desk, they suggested to update my graphics card drivers, did that and still nothing. I'm waiting for further instructions from Naviter but I was wondering if anyone here can help.

Thanks in advance,
Dan
7DR

Had the same problem. For me, I was viewing at to great of a distance. Scrolled in a lot, and things came back into view.

Mike

On Thursday, September 13, 2018 at 7:23:56 PM UTC-7, Mike C wrote:
On Wednesday, September 12, 2018 at 1:56:57 PM UTC-6, Dan wrote:
recently my 3-D map view feature stopped working on SeeYou 9.2. It had been working great but now is hung up and all I see is a brown screen.
I've contacted the SeeYou help desk, they suggested to update my graphics card drivers, did that and still nothing. I'm waiting for further instructions from Naviter but I was wondering if anyone here can help.

Thanks in advance,
Dan
7DR

Had the same problem. For me, I was viewing at to great of a distance. Scrolled in a lot, and things came back into view.

Mike

I hope Dan buys you a case of beer of that...

On Thursday, September 13, 2018 at 7:23:56 PM UTC-7, Mike C wrote:
On Wednesday, September 12, 2018 at 1:56:57 PM UTC-6, Dan wrote:
recently my 3-D map view feature stopped working on SeeYou 9.2. It had been working great but now is hung up and all I see is a brown screen.
I've contacted the SeeYou help desk, they suggested to update my graphics card drivers, did that and still nothing. I'm waiting for further instructions from Naviter but I was wondering if anyone here can help.

Thanks in advance,
Dan
7DR

Had the same problem. For me, I was viewing at to great of a distance. Scrolled in a lot, and things came back into view.

Mike

Mike, i did try that and no luck,
thanks for trying
Dan

Hi Dan,

Is there any chance that you're SeeYou license has expired and you installed a version that you don't have a license for? That is somewhat common. If you have a working version and never upgrade, you can keep using SeeYou forever. But it sometimes prompts you to install an upgrade at startup. If you have a current subscription, the upgrade works great. If you haven't purchased SeeYou or SeeYou-Upgrade in the last year, some features will be disabled if you are using a version that was released after your subscription ended.

What does SeeYou display in the title-bar? Is should be something like, "SeeYou 9.2 - Dan". If it says something about it being a demo version, the go to the menu bar and select Help, Registration and log into the SeeYou Cloud. You will see there whether or not you have a current subscription.

If you need to buy SeeYou-Upgrade, I'd be glad to help you with that. It is $59.

Best Regards,

Paul Remde
Cumulus Soaring, Inc.
________________________________________________
On Wednesday, September 12, 2018 at 2:56:57 PM UTC-5, Dan wrote:
recently my 3-D map view feature stopped working on SeeYou 9.2. It had been working great but now is hung up and all I see is a brown screen.
I've contacted the SeeYou help desk, they suggested to update my graphics card drivers, did that and still nothing. I'm waiting for further instructions from Naviter but I was wondering if anyone here can help.

Thanks in advance,
Dan
7DR