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Lowrance 2000C



 
 
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  #1  
Old February 3rd 09, 10:10 PM posted to rec.aviation.owning
texas slacker
external usenet poster
 
Posts: 11
Default Lowrance 2000C



Progress Report: I have had this unit for about 2 years, replacing
a Garmin portable that I had for about 12 years. The Lowrance was
cheaper.
The unit developed a problem in the first 3-4 months, I called
Lowrance, (tolerable wait on the phone) confirmed the problem and
shipped it back to them.
Just recently it developed another problem (sometimes the "enter"
button works, sometimes it doesn't) and I called Lowrance. This time
I spent 2 hours waiting to talk to a rep. No joy. I have to talk to a
rep to get a return authorization. Now I am checked. I guess I will
wait a few days and try again.
Had to get it off my chest. Slacker
Ads
  #2  
Old February 3rd 09, 10:34 PM posted to rec.aviation.owning
vaughn
external usenet poster
 
Posts: 93
Default Lowrance 2000C


"texas slacker" wrote in message
...


This time
I spent 2 hours waiting to talk to a rep. No joy. I have to talk to a
rep to get a return authorization. Now I am checked. I guess I will
wait a few days and try again.


It looks like customer service is going the way of the buggy whip.

Vaughn


  #3  
Old February 4th 09, 09:06 PM posted to rec.aviation.owning
Mike
external usenet poster
 
Posts: 573
Default Lowrance 2000C

"texas slacker" wrote in message
...


Progress Report: I have had this unit for about 2 years, replacing
a Garmin portable that I had for about 12 years. The Lowrance was
cheaper.
The unit developed a problem in the first 3-4 months, I called
Lowrance, (tolerable wait on the phone) confirmed the problem and
shipped it back to them.
Just recently it developed another problem (sometimes the "enter"
button works, sometimes it doesn't) and I called Lowrance. This time
I spent 2 hours waiting to talk to a rep. No joy. I have to talk to a
rep to get a return authorization. Now I am checked. I guess I will
wait a few days and try again.
Had to get it off my chest. Slacker


I've had similar problems with Lowrance customer "service" which is
practically non-existent. That's one of the reasons why I'm glad I switched
back to Garmin.

I just exchanged a Garmin unit and had no problems whatsoever. Just 15
minutes or so on the phone with a Garmin rep diagnosing the problem, shipped
the unit back to Garmin, and got a replacement shipped back all within a
week.

  #4  
Old February 4th 09, 11:02 PM posted to rec.aviation.owning
dave
external usenet poster
 
Posts: 37
Default Lowrance 2000C



Mike wrote:
"texas slacker" wrote in message
...


Progress Report: I have had this unit for about 2 years, replacing
a Garmin portable that I had for about 12 years. The Lowrance was
cheaper.
The unit developed a problem in the first 3-4 months, I called
Lowrance, (tolerable wait on the phone) confirmed the problem and
shipped it back to them.
Just recently it developed another problem (sometimes the "enter"
button works, sometimes it doesn't) and I called Lowrance. This time
I spent 2 hours waiting to talk to a rep. No joy. I have to talk to a
rep to get a return authorization. Now I am checked. I guess I will
wait a few days and try again.
Had to get it off my chest. Slacker


I've had similar problems with Lowrance customer "service" which is
practically non-existent. That's one of the reasons why I'm glad I
switched back to Garmin.

I just exchanged a Garmin unit and had no problems whatsoever. Just 15
minutes or so on the phone with a Garmin rep diagnosing the problem,
shipped the unit back to Garmin, and got a replacement shipped back all
within a week.

I bought one last year for a good price.
It lost all satellites on a long cross country and couldn't reacquire
for 20 minutes. I pulled my old Airmap 300 out and continued on until it
started to work again.
I tried everything to get it to see satellites again including pulling
the batteries.
Hasn't happened since, but I've only put about 15 hours on it.
I didn't send it back since I couldn't replicate the problem.

Dave
  #5  
Old February 5th 09, 02:43 PM posted to rec.aviation.owning
Jay Masino
external usenet poster
 
Posts: 46
Default Lowrance 2000C

After my 12 year old Garmin 195 started having problems, I purchased a
Lowrance 1000. In the few months I owned it, I had problems with the
buttons not working, a failed backlight, and difficulty locking onto
satellites. I eventually talked Lowrance into giving me my money back,
and I purchased a Garmin 296 instead.

--- Jay

--

Jay Masino "Home is where My critters are"
http://www.JayMasino.com
http://www.OceanCityAirport.com
http://www.oc-Adolfos.com
  #6  
Old February 5th 09, 06:39 PM posted to rec.aviation.owning
Mike
external usenet poster
 
Posts: 573
Default Lowrance 2000C

"Dave" wrote in message
...


Mike wrote:
"texas slacker" wrote in message
...


Progress Report: I have had this unit for about 2 years, replacing
a Garmin portable that I had for about 12 years. The Lowrance was
cheaper.
The unit developed a problem in the first 3-4 months, I called
Lowrance, (tolerable wait on the phone) confirmed the problem and
shipped it back to them.
Just recently it developed another problem (sometimes the "enter"
button works, sometimes it doesn't) and I called Lowrance. This time
I spent 2 hours waiting to talk to a rep. No joy. I have to talk to a
rep to get a return authorization. Now I am checked. I guess I will
wait a few days and try again.
Had to get it off my chest. Slacker


I've had similar problems with Lowrance customer "service" which is
practically non-existent. That's one of the reasons why I'm glad I
switched back to Garmin.

I just exchanged a Garmin unit and had no problems whatsoever. Just 15
minutes or so on the phone with a Garmin rep diagnosing the problem,
shipped the unit back to Garmin, and got a replacement shipped back all
within a week.

I bought one last year for a good price.
It lost all satellites on a long cross country and couldn't reacquire for
20 minutes. I pulled my old Airmap 300 out and continued on until it
started to work again.
I tried everything to get it to see satellites again including pulling the
batteries.
Hasn't happened since, but I've only put about 15 hours on it.
I didn't send it back since I couldn't replicate the problem.


I saw a friend's 396 do something similar near an antenna farm and he told
me it always does that in the area. If often fly my 496 in the same area
and have never had that problem.

  #7  
Old February 7th 09, 12:34 AM posted to rec.aviation.owning
Dan D[_2_]
external usenet poster
 
Posts: 44
Default Lowrance 2000C


"Jay Masino" wrote in message ...
After my 12 year old Garmin 195 started having problems, I purchased a
Lowrance 1000. In the few months I owned it, I had problems with the
buttons not working, a failed backlight, and difficulty locking onto
satellites. I eventually talked Lowrance into giving me my money back,
and I purchased a Garmin 296 instead.

--- Jay

--

Jay Masino "Home is where My critters are"
http://www.JayMasino.com
http://www.OceanCityAirport.com
http://www.oc-Adolfos.com




My 2000C is still working flawlessly after many years. I would never put up with the Garmin issues. My 2000C has never
dropped satellites or missed a beat. It does suck up batteries though...

but, if I were to get another GPS today, it would be the Bendix AV8OR...

  #8  
Old February 26th 09, 01:52 AM posted to rec.aviation.owning
PECW
external usenet poster
 
Posts: 1
Default Lowrance 2000C

I have had a unit for several years now, never had any technical issues and
I like it. The runway guidance is a great option.

My really big peeve is that when I purchased the unit, XM WX supposedly was
in development. Two years later, no joy. From what I understand it will not
ever be available for this unit. Hence the huge price drops.

Peter



"Jay Masino" wrote in message
...
After my 12 year old Garmin 195 started having problems, I purchased a
Lowrance 1000. In the few months I owned it, I had problems with the
buttons not working, a failed backlight, and difficulty locking onto
satellites. I eventually talked Lowrance into giving me my money back,
and I purchased a Garmin 296 instead.

--- Jay

--

Jay Masino "Home is where My critters are"
http://www.JayMasino.com
http://www.OceanCityAirport.com
http://www.oc-Adolfos.com



  #9  
Old February 26th 09, 03:22 AM posted to rec.aviation.owning
Orval Fairbairn[_2_]
external usenet poster
 
Posts: 530
Default Lowrance 2000C

In article m,
"PECW" wrote:

I have had a unit for several years now, never had any technical issues and
I like it. The runway guidance is a great option.

My really big peeve is that when I purchased the unit, XM WX supposedly was
in development. Two years later, no joy. From what I understand it will not
ever be available for this unit. Hence the huge price drops.

Peter



"Jay Masino" wrote in message
...
After my 12 year old Garmin 195 started having problems, I purchased a
Lowrance 1000. In the few months I owned it, I had problems with the
buttons not working, a failed backlight, and difficulty locking onto
satellites. I eventually talked Lowrance into giving me my money back,
and I purchased a Garmin 296 instead.



I talked to Darrel Lowrance about the complaints that I've been seeing
on this NG. He sold the company two years ago and is really upset at the
way the new owners are operating it. The problem is that the owners are
MBAs, who have no common sense on how to treat customers.

He says that he wishes they would take his name off the company.

In fact, his airplanes now sport Garmin equipment!

--
Remove _'s from email address to talk to me.
  #10  
Old March 5th 09, 06:32 PM posted to rec.aviation.owning
Jay Honeck[_2_]
external usenet poster
 
Posts: 943
Default Lowrance 2000C

In fact, his airplanes now sport Garmin equipment!

Oh, my. That truly speaks volumes.

Thanks for the head's up.
--
Jay Honeck
Iowa City, IA
Pathfinder N56993
Ercoupe N94856
www.AlexisParkInn.com
"Your Aviation Destination"
 




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