Mortimer Schnerd, RN wrote:
Mark T. Dame wrote:

I'm a die-hard David Clark customer, but stories like this make you
start questioning what you're being loyal to. I may have to look at
Lightspeed when it come time to replace my DCs.

I broke my high dollar David Clark headset in a plane crash amd you can be
damned sure they charged me to repair them. You can be equally sure the next
set I bought weren't David Clark.


Can't quite figure out if tongue is firmly implanted in cheek or whether
you are being straight... I'm thinking that there is a reasonable point
at which charging for repairs should be expected. There should be an
insurance payment to offset.

Now my Peltors are a different matter. The mechanicals are greate but
the ANC has failed and/or degraded in both sets more than once. I just
don't expect digital electronics to fail very often. Charging 80% of
their new cost to fix them didn't sit very well... but that's another story.

The ironic part, isn't it DC that set the standard for headsets and
headset service in the marketplace. That seems like the competition
that Lightspeed had to beat - I"m thinking about 2 pair now.