You had a 10 minute wait to get activated????? I spent 30 minutes on
hold yesterday and two hours today hearing how important my call was and
how I'd get help any minute. Hopefully they just closed down for the
holidays and forgot to change the message but I'm starting out with a
bad impression of the service.

I may have been lucky. I had about a 2 minute hold before a very helpful
fellow put through my order. It took about 10 minutes for the unit to
activate. I would have preferred to do this on line, but I got a message
that my browser was not supported (Netscape 7.2 not supported?). The man
said they were taking orders M-Sat to some late hour and half day on
Sunday. Business may be really good. At least I was not transferred to
an under skilled person who I could not understand several continents away.

One surprise, it also took about 6 minutes to get the weather back up
once I installed it in the plane. Does it take that long every time to
acquire?

Thanks,
Mike