I think AirTran did the correct thing..
they got a noisy kid off a plane.. refunded tickets and got the family home
the next day..
1 ****ed off family..
112 happy travelers..
families do not travel much..
business people travel a lot..
who would you rather keep happy..

BT

"Kingfish" wrote in message
ups.com...



http://www.telegram.com/apps/pbcs.dl...0121/COLUMN01/...

After reading the second account (with the appropriate spin) it does
seem AirTran was a bit heavy-handed here. I think they did the right
thing by refunding the tickets and offering the free passes. I know if
I were stuck sitting behind that kid I'd go out of my tree after too
long