gatt wrote:

"Paul Folbrecht" wrote in message


Fortunately or unfortunately, they don't seem to be moving towards that
point very quickly. The thing about a lot of them is that they are into
the field solely for the money and thus lack passion for the art. It
shows, in my experience.


This is a complaint among companies that use them (companies, in other
words, that deserve what they get.) The turnover rate at most of those
places is several hundred percent a year and as soon as the techs get
english and tech skills under their belt, they jump to a higher-paying job.
So the outsourcing companies are spending fortunes training employees who
leave only three or four months after completing the training, and their
images are being dragged through the mud because customers are getting
****ed at having to repeat themselves over and over just to get simple
things done.

AAAHAHAHAHAHAAAA! Suck on THAT, Dell. Hewlett-Packard seems to have
outsourced its own internal support.

Now they're starting to pull back to domestic employment because it simply
works better. It's the exact sort of spiralling and selfish idiocy that led
to the near destruction of the dot com industry.

-c


Hah. At least one state (AZ) has outsourced its welfare call-in lines
to India!