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gatt wrote:
"Paul Folbrecht" wrote in message Fortunately or unfortunately, they don't seem to be moving towards that point very quickly. The thing about a lot of them is that they are into the field solely for the money and thus lack passion for the art. It shows, in my experience. This is a complaint among companies that use them (companies, in other words, that deserve what they get.) The turnover rate at most of those places is several hundred percent a year and as soon as the techs get english and tech skills under their belt, they jump to a higher-paying job. So the outsourcing companies are spending fortunes training employees who leave only three or four months after completing the training, and their images are being dragged through the mud because customers are getting ****ed at having to repeat themselves over and over just to get simple things done. AAAHAHAHAHAHAAAA! Suck on THAT, Dell. Hewlett-Packard seems to have outsourced its own internal support. Now they're starting to pull back to domestic employment because it simply works better. It's the exact sort of spiralling and selfish idiocy that led to the near destruction of the dot com industry. -c Hah. At least one state (AZ) has outsourced its welfare call-in lines to India! |
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William W. Plummer ) wrote:
: : Hah. At least one state (AZ) has outsourced its welfare call-in lines : to India! : The total was 42 states and D.C... http://makeashorterlink.com/?Y2FF53F29 Your Tax Dollars At Work...Offsho How Foreign Outsourcing Firms Are Capturing State Government Contracts The original link, wrapped to 2 lines: http://www.washtech.org/reports/TaxDollarsAtWork/ offshoring_finaltext_pdf.pdf Your Tax Dollars At Work...Offsho How Foreign Outsourcing Firms Are Capturing State Government Contracts "...Interviews with EBT officials in every state and the District of Columbia reveal that: o Before the offshoring controversy began, the call centers for 42 states and the District of Columbia were operating offshore. In most cases, this occurred because the states gave EBT contracts to Citibank Electronic Financial Services, which in turn subcontracted the call center work to an Indian firm called MsourcE. (In 2003 Citibank sold the business to J.P. Morgan Chase, which continued to use MsourcE.) A smaller number of states ended up with offshore call centers through their EBT contracts with eFunds Corporation or Affiliated Computer Services Inc. o As a result of the controversy, one state (New Jersey) has brought its call center back to the United States, and five states (Arizona, Kansas, North Carolina, Oregon and Wisconsin) are planning to do the same. o Eight states (Illinois, Iowa, Maine, Mississippi, Montana, Ohio, Texas, and Wyoming) avoided the use of offshore call centers because they hired EBT contractors that used domestic facilities." EBT: Electronic Benefit Transfer --Jerry Leslie Note: is invalid for email |
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On Tue, 31 Aug 2004 16:22:59 GMT, "William W. Plummer"
wrote: Hah. At least one state (AZ) has outsourced its welfare call-in lines to India! It must be an odd experience to deal with a welfare case whose annual income is greater than yours. all the best -- Dan Ford email: (put Cubdriver in subject line) The Warbird's Forum www.warbirdforum.com Expedition sailboat charters www.expeditionsail.com |
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![]() Cub Driver wrote: It must be an odd experience to deal with a welfare case whose annual income is greater than yours. The relative amounts of income are unimportant; it's what that money can buy. I'd bet the call center employees live better on their pay than a welfare recipient does here. George Patterson If you want to know God's opinion of money, just look at the people he gives it to. |
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![]() "G.R. Patterson III" wrote in message ... Cub Driver wrote: It must be an odd experience to deal with a welfare case whose annual income is greater than yours. The relative amounts of income are unimportant; it's what that money can buy. I'd bet the call center employees live better on their pay than a welfare recipient does here. How much would you be willing to bet, George? We can work something out. Hell, I'll give you odds. |
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