Did you try giving Garmin's tech support a call? In my experience emails sit
in some support person's inbox for a while before someone reads it. It takes
quite a while for fast-growing companies to improve their customer service
levels accordingly.

Marco Leon

"RNR" wrote in message
...
About one month ago, I emailed Garmin tech support about a problem
that I was having updating the operating software in my 196.
Fortunately, I also posted here and I received an immediate response
which solved my problem. My concern is that I never got any response
from Garmin. Is this typical? If so, I'd hate to have a serious
issue that rendered the unit useless. Doesn't exactly inspire
confidence.
Rich Russell



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