"Marco Leon" wrote:
"Not every act of stupidity is punished."

The consequence of this very true statement is that the world will
always have guys like these running around. By trying to be "nice" the
controller became just another contributor to the problem.

I understand your point and agree, but was the controller just "trying
to be nice" or did he instantly size-up the situation and conclude that
the best thing he could do for everyone else in the sky would be to help
get him out of there as efficiently as possible?