Poor service and bad attitude from LXNAV

On Tuesday, November 27, 2012 8:10:04 AM UTC-8, Tim Taylor wrote:
In response to a request for a wiring diagram for a cable for the

LXNAV V7 to the Oudie to build cables that connect to my panel (pass

through connector on the panel), I got a very poor response and no

help (see below) from LXNAV. I have never seen a supplier in the

soaring field in twenty-five years provide such poor service and

display such a negative attitude. Thankfully, Richard at Craggy Aero

provided the diagram that indeed shows that the wiring is not standard

and would not be obvious from reading the LXNAV manual.



I hope this was a bad day at LXNAV and not indicitive of their

customer service overall.



__________________________________________________ ______

Hello,



All necessary is described in V7 Manual. If you are not an expert and

do not understand pin descriptions, please do not try to make your own

cables as you will make more damage than profit.



Best Regards, Uros Krasovic



Uroš Krašovic

www.lxnav.com

LXNAV d.o.o.

Kidričeva 24a

3000 Celje

Tel. +38659233400

I might be missing something, but page 35 of the V7 manual provides a clear depiction of the pinouts for the RJ45 connector that goes to a PDA/PNA. I wouldn't be so hard on Uros over this. I'm curious what he wouldn't tell you that Richard did?

Cheers,
Craig