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Lousy service from Century Flight Systems and FedEx



 
 
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  #1  
Old June 30th 04, 07:57 AM
tony roberts
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Don't ever use Fedex to bring anything over a border.
When I order from the USA (for Canada) and use US Postal Service, it
arrives within a week and I don't pay brokerage fees.
When I pay a whole lot extra to use Fedex, it doesn't arrive for 4 - 8
weeks, and I get a phone call asking who my broker is. When I say that I
don't have one they say thjat they will look after it.
Once it was an extra $50.00.
Once it was an extra $75.00.
On a $29.95 item?
They won't get me a third time.

Aircraft Spruce don't get this - they refuse to ship regular post.
So they lost me as a customer - and every member of my flying club.

Tony

--

Tony Roberts
PP-ASEL
VFR OTT
Night
Almost Instrument
Cessna 172H C-GICE
  #2  
Old June 30th 04, 01:13 PM
Stu Gotts
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On Wed, 30 Jun 2004 06:57:23 GMT, tony roberts
wrote:

Don't ever use Fedex to bring anything over a border.
When I order from the USA (for Canada) and use US Postal Service, it
arrives within a week and I don't pay brokerage fees.
When I pay a whole lot extra to use Fedex, it doesn't arrive for 4 - 8
weeks, and I get a phone call asking who my broker is. When I say that I
don't have one they say thjat they will look after it.
Once it was an extra $50.00.
Once it was an extra $75.00.
On a $29.95 item?
They won't get me a third time.

Aircraft Spruce don't get this - they refuse to ship regular post.
So they lost me as a customer - and every member of my flying club.

Tony


Perhaps they're restricted to shipping only via Fedex or UPS. Instead
of missing out on some deals, why don't you befriend someone in the
states that will just remail it via USPS?
  #3  
Old June 30th 04, 04:29 PM
Nathan D. Olmscheid
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My assumption would be that if they have a great deal, paying for shipping
twice would make it not such a great deal? It just depends I guess.

Nathan


Perhaps they're restricted to shipping only via Fedex or UPS. Instead
of missing out on some deals, why don't you befriend someone in the
states that will just remail it via USPS?



 




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