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#1
September 22nd 03, 04:59 PM
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Service?
Sure. Race, ethnicity? NO! "Ron Natalie" wrote in message m... "Bryce" wrote in message news  We all know what "complaint" means. It usually ends with monetary entitlement. So, if Continental choses to compensate for bad service, what's the problem? I'd applaud them for it. It's rare that most airlines do anything above their statutory requirements to deal with customer service failures. 
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