Experience with Avionics West???

Sounds like I'm the only one that ever had a problem with Avionics West.
Ordered a 4 place portable intercom from them after reading his evaluation,
good price, prompt delivery, but wouln't run more than 39 minutes on a set
of batteries and was constantly blowing fuses. They told me where to send it
for repairs (manufacturer). Sent it in twice, still not fixed; the people at
Avionics West promised to send me a new one (exchange) but they never did
(that was almost a year ago.) Frustrating.
Barb


"nooneimportant" wrote in message
news:konOb.89863$8H.133861@attbi_s03...
Went ahead and ordered... will post when it arrives...


"SeeAndAvoid" wrote in message
link.net...
I've written them with avionics questions that they were thorough in
answering. They contribute monthly to the Cessna Pilots Association
with pretty informative articles. They sound pretty knowledgeable about
the
things they work on and sell. Hope that helps somewhat.

Chris


"nooneimportant" wrote in message
news:lciOb.75984$5V2.91571@attbi_s53...
Does anyone have any experience good or bad ordering from Avionics
West?
They have a lower price on the Lightspeed 20XL2 than any other place
I've
seen so far, but as some of the stuff on the page looks a little
outdated
(reviews for products not in production etc..) I am a little nervous
just
ordering on the fly. Anyone have comments on quality and speed of
service?
Customer service? Returns? I looked at resellerratings.com, but they
were
not listed... any comments welcome...













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I'm in OZ. Bought a GPS196 from them and didn't like it. Exchanged it for
a GPS III Pilot, they credited my account, no problems. Only hassel was the
three way shipping US-OZ OZ-US US-OZ - costly, but that was my fault. Dealt
with Kathi Pfifer (sp), I think she's still there - pleasant and efficient,
I'd have no problems buying from them again.

Cheers,
Kevin

"nooneimportant" wrote in message
news:lciOb.75984$5V2.91571@attbi_s53...
Does anyone have any experience good or bad ordering from Avionics West?
They have a lower price on the Lightspeed 20XL2 than any other place I've
seen so far, but as some of the stuff on the page looks a little outdated
(reviews for products not in production etc..) I am a little nervous just
ordering on the fly. Anyone have comments on quality and speed of
service?
Customer service? Returns? I looked at resellerratings.com, but they
were
not listed... any comments welcome...

Barb,

What was the intercom - I was looking at the DRE 404e after reading their
report???

Cheers,
Kevin

"Barb" wrote in message
...
Sounds like I'm the only one that ever had a problem with Avionics West.
Ordered a 4 place portable intercom from them after reading his
evaluation,
good price, prompt delivery, but wouln't run more than 39 minutes on a set
of batteries and was constantly blowing fuses. They told me where to send
it
for repairs (manufacturer). Sent it in twice, still not fixed; the people
at
Avionics West promised to send me a new one (exchange) but they never did
(that was almost a year ago.) Frustrating.
Barb


"nooneimportant" wrote in message
news:konOb.89863$8H.133861@attbi_s03...
Went ahead and ordered... will post when it arrives...


"SeeAndAvoid" wrote in message
link.net...
I've written them with avionics questions that they were thorough in
answering. They contribute monthly to the Cessna Pilots Association
with pretty informative articles. They sound pretty knowledgeable
about
the
things they work on and sell. Hope that helps somewhat.

Chris


"nooneimportant" wrote in message
news:lciOb.75984$5V2.91571@attbi_s53...
Does anyone have any experience good or bad ordering from Avionics
West?
They have a lower price on the Lightspeed 20XL2 than any other place
I've
seen so far, but as some of the stuff on the page looks a little
outdated
(reviews for products not in production etc..) I am a little nervous
just
ordering on the fly. Anyone have comments on quality and speed of
service?
Customer service? Returns? I looked at resellerratings.com, but
they
were
not listed... any comments welcome...













-----= Posted via Newsfeeds.Com, Uncensored Usenet News =-----
http://www.newsfeeds.com - The #1 Newsgroup Service in the World!
-----== Over 100,000 Newsgroups - 19 Different Servers! =-----

That's exactly the one I bought, after reading that report. Still have it.
It still runs on batteries 15-30 minutes. Variable amount of time using the
cigarette lighter adapter, which blows the fuse in it pretty regularly,
usually at an inopportune time. When the unit is running, it's excellent. I
suspect I just got a lemon. The manufacturer insists there's nothing wrong
with it, won't replace it. Avionics West said they would, but they didn't.
Frustrating.
Barb


"Kevin Black" wrote in message
...
Barb,

What was the intercom - I was looking at the DRE 404e after reading their
report???

Cheers,
Kevin

"Barb" wrote in message
...
Sounds like I'm the only one that ever had a problem with Avionics West.
Ordered a 4 place portable intercom from them after reading his
evaluation,
good price, prompt delivery, but wouln't run more than 39 minutes on a
set
of batteries and was constantly blowing fuses. They told me where to
send
it
for repairs (manufacturer). Sent it in twice, still not fixed; the
people
at
Avionics West promised to send me a new one (exchange) but they never
did
(that was almost a year ago.) Frustrating.
Barb


"nooneimportant" wrote in message
news:konOb.89863$8H.133861@attbi_s03...
Went ahead and ordered... will post when it arrives...


"SeeAndAvoid" wrote in message
link.net...
I've written them with avionics questions that they were thorough in
answering. They contribute monthly to the Cessna Pilots Association
with pretty informative articles. They sound pretty knowledgeable
about
the
things they work on and sell. Hope that helps somewhat.

Chris


"nooneimportant" wrote in message
news:lciOb.75984$5V2.91571@attbi_s53...
Does anyone have any experience good or bad ordering from Avionics
West?
They have a lower price on the Lightspeed 20XL2 than any other
place
I've
seen so far, but as some of the stuff on the page looks a little
outdated
(reviews for products not in production etc..) I am a little
nervous
just
ordering on the fly. Anyone have comments on quality and speed of
service?
Customer service? Returns? I looked at resellerratings.com, but
they
were
not listed... any comments welcome...













-----= Posted via Newsfeeds.Com, Uncensored Usenet News =-----
http://www.newsfeeds.com - The #1 Newsgroup Service in the World!
-----== Over 100,000 Newsgroups - 19 Different Servers! =-----






-----= Posted via Newsfeeds.Com, Uncensored Usenet News =-----
http://www.newsfeeds.com - The #1 Newsgroup Service in the World!
-----== Over 100,000 Newsgroups - 19 Different Servers! =-----

Kevin,

I bought a store demo GPS from them a few years back. Turned out
later I was also drawn for their (at the time) monthly give-away and
got an aviation receiver for free. I believe I later bought a headset
from them. Good folk, were very friendly to me.


Jay? Is that you?

--
Thomas Borchert (EDDH)

Ordered and arrived quickly and efficently... damn its a ncie headset... now
if i can just get some good wx to go out and fly it!!!!



"nooneimportant" wrote in message
news:lciOb.75984$5V2.91571@attbi_s53...
Does anyone have any experience good or bad ordering from Avionics West?
They have a lower price on the Lightspeed 20XL2 than any other place I've
seen so far, but as some of the stuff on the page looks a little outdated
(reviews for products not in production etc..) I am a little nervous just
ordering on the fly. Anyone have comments on quality and speed of
service?
Customer service? Returns? I looked at resellerratings.com, but they
were
not listed... any comments welcome...