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Why are commuter flights so expensive?



 
 
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  #1  
Old November 29th 04, 04:08 PM
Colin W Kingsbury
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"Martin Hotze" wrote in message
news
On Sun, 28 Nov 2004 18:14:30 GMT, C Kingsbury wrote:

*hehe*
yep, in Europe most likely you don't calculate a percentage as a tip but
more likely you round up the total. And I don't like the idea of

*expected*
tipping - even as part of their income. Let the boss pay their wages (even
if this would mean to raise the prices on the menue). I generally only tip
if the service was more than average (friendly and prompt service is part
of the job and is expected).


Just keep in mind that your average waitress is paid somewhere around
$3/hour by the restaraunt. Thus if you don't tip, the person basically
doesn't get paid. You may find the "system" objectionable but don't take it
out on the person at the bottom of the food chain. When in Rome...

FWIW, the "system" does make some sense. First, it clearly connects pay to
volume of work. On a busy night you work harder and get paid more. This is
fairer to the staff and simpler for management. Second, it connects pay to
quality very directly. The waitress is essentially paid by the customer
after the service has been delivered, allowing you to vote with your wallet.

I am one of those who feels tipping is getting a little out of hand- more
and more people expect it and the percentage people think they're entitled
to keeps going up. But, I have no doubt that the alternative would lead to
much worse service.

-cwk.


  #2  
Old November 29th 04, 07:12 PM
Peter Duniho
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"Colin W Kingsbury" wrote in message
k.net...
[...]
FWIW, the "system" does make some sense. First, it clearly connects pay to
volume of work. On a busy night you work harder and get paid more. This is
fairer to the staff and simpler for management.


True. However, management could simply either pay waitstaff on commission,
or even easier for management, just prorate their pay based on gross
receipts.

Second, it connects pay to
quality very directly. The waitress is essentially paid by the customer
after the service has been delivered, allowing you to vote with your
wallet.


That's the theory. However, in reality you have a wide variety of customers
with a wide variety of tipping styles. You never know which guy you've
worked your ass off for is going to stiff you, and you never know which fat
cat is going to drop a load of cash even though you let his water glass sit
empty for three minutes.

Now whether waitstaff generally are in favor of this little game of
roulette, I don't know. A lot of waiters I know get paid handsomely, mostly
through tips, and they like their jobs. But as a customer, I have to say
that I find tipping to be an archaic, inefficient custom.

I am one of those who feels tipping is getting a little out of hand- more
and more people expect it and the percentage people think they're entitled
to keeps going up. But, I have no doubt that the alternative would lead to
much worse service.


I have a HUGE doubt that the alternative would lead to much worse service.
A food service business will only do as well as their waitstaff performs.
We may tip low for poor service, but more importantly, we just don't go
back.

A local Italian restaurant was our favorite for several years, but there was
only one good waiter there. We always made sure we sat in his section when
we went there, and we got the five-star treatment every visit. We tipped
him well. But, when he had a falling out with the management and went to
work somewhere else, we only gave the restaurant a couple more tries before
deciding that there was no hope of ensuring that we got good service there.

Our response would have been exactly the same had service charges been
included in the bill. With or without tipping, service quality depends a
LOT more on repeat business and management's ability to train and keep
competent waitstaff around.

And as far as tipping "getting a little out of hand", don't even get me
started on the recent (last 5-10 years) tradition of people in what are
really production jobs (behind-the-counter positions, primarily) expecting
tips too. It's one thing if you're really a waiter who just happens to work
behind a lunch counter instead of cruising the tables. But when you're just
serving ice cream to a steady queue of people who walk right up to you?
Forget it.

Someone tell me again what all this flying stuff is doing in a food service
newsgroup? I seem to be a bit confused...

Pete


  #3  
Old November 29th 04, 09:55 PM
Stefan
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Colin W Kingsbury wrote:

Just keep in mind that your average waitress is paid somewhere around
$3/hour by the restaraunt. Thus if you don't tip, the person basically
doesn't get paid.


The better alternative would be to pay them fair wages in the first place.

FWIW, the "system" does make some sense. First, it clearly connects pay to
volume of work. On a busy night you work harder and get paid more. This is
fairer to the staff and simpler for management.


Easier for the management? Certainly. But fairer to the staff? No!
Getting enough work is the management's job. The tipping system just
puts the risk on the employees.

Stefan

  #4  
Old November 29th 04, 10:07 PM
Morgans
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"Stefan" wrote

The better alternative would be to pay them fair wages in the first place.

Easier for the management? Certainly. But fairer to the staff? No!
Getting enough work is the management's job. The tipping system just
puts the risk on the employees.

Stefan


True, but with the risk on the employer, he will pay wages in line with
little or no education.. Where else do you know of that a high school
graduate (or not) with good people skills, and a good memory (or not) can
bring home over 200 bucks in 6 or 7 hours?

Waiting in a good establishment, is the answer. Some nights, 200 bucks will
not be brought home, but some nights a lot more. Makes taking the risk more
worthwhile, don't you think?\

After seeing the kind of service you get in some European restaurants, I
think tipping makes a big difference in the quality of the service.
--
Jim in NC


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  #5  
Old November 29th 04, 10:35 PM
Peter Duniho
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"Morgans" wrote in message
...
True, but with the risk on the employer, he will pay wages in line with
little or no education.


Define "education". Those who make a "high income" from waiting have
extensive experience in the business. They have every bit as much
"education", in their field of work, as a college graduate. And there are
very few people in the table waiting industry who actually make anything
anyone would call a "high income".

Where else do you know of that a high school
graduate (or not) with good people skills, and a good memory (or not) can
bring home over 200 bucks in 6 or 7 hours?


All sorts of industries, including the computer industry. No, wait...I take
that back. You don't need good people skills in the computer industry.

Waiting in a good establishment, is the answer.


Without experience, no one is going to get a job at a "good establishment".
With or without a college degree. Starting wages for a waiter suck.

Some nights, 200 bucks will
not be brought home, but some nights a lot more. Makes taking the risk
more
worthwhile, don't you think?\


Plenty of people make that much money (and lots lots more) without nearly
the risk. More to the point, the quantity of money that comes in isn't a
direct result of the risk (as it might be in gambling large sums of money),
so it makes no sense to justify the risk simply based on the chance of large
sums of money.

After seeing the kind of service you get in some European restaurants, I
think tipping makes a big difference in the quality of the service.


After seeing the kind of service I get in some American restaurants, I think
tipping is a useless custom that makes no difference in the quality of the
service.

If tipping is such a great idea, why is it that I constantly run into lousy
service in restaurants, right here in America? The answer is that quality
of service has WAY more to do with how the restaurant is managed than it
does with the custom of tipping.

Pete


  #7  
Old December 1st 04, 04:24 AM
Peter Duniho
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"Philip Sondericker" wrote in message
...
lol. Uh, Peter, if your real-life persona is in any way similar to the one
you display in this forum, I would worry less about the lousy service
you're
getting and start worrying more about what those no doubt beleaguered
waitresses and waiters are putting in your food.


You're obviously too obtuse to have picked up on this, but I'm generally
short-tempered only with people that start out being stupid or acting like a
jerk. That's true here, as well as in "real life".

I can be quite patient and friendly with people who act in a manner becoming
someone deserving of such respect. While I've had plenty of instances of
poor service in a restaurant, I've yet to run into a waiter SO dumb as to
actually act like a jerk to a customer, and I've had no trouble at all being
perfectly polite and gracious to all the waitstaff I've run into over the
years.

Like I said, the concepts I describe in this post may well be over your
head. Don't feel too bad if you just don't get it. I'm not expecting you
to.

Pete


 




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