Talk About A Rude Company,

"Gary Drescher" wrote in message
...
"NW_PILOT" wrote in message
...
I just called http://www.guaranteedflighttraining.com up after e-mailing
them about instrument flight training and they responded with a sales
pitch
with out even addressing my questions, So I called then today talked
with
a
guy named mike well he was very rude, evasive and avoided answering
simple
questions. When I asked him what their guarantee was he said why don't
you
get flight instruction up there...

NW, the web site you cite explains their guarantee: if you don't obtain
your
rating by the time they quoted you, your remaining training for the rating
will be free of flight-instruction charges.

--Gary



When I called them and asked them for a quote and to see their written
guarantee they avoid the question. Call any legitimate company that offers a
written guarantee they will let you see the guarantee or read it to you over
the phone. There has to be some sort of catch if they avoid the question or
there is actually no written guarantee. I am not going to travel to their
flight school if they cannot back up what they say on their web site with a
legal written document. They could fax me a copy of it e-mail me a copy of
it for my review they could post their guarantee on their web site. It is my
responsibility as a customer to do due diligence on anyone I deal with and I
was just sharing my experience about that company, they were very rude and
unprofessional!

On 12/17/04 9:53 PM, in article ,
"NW_PILOT" wrote:


When I called them and asked them for a quote and to see their written
guarantee they avoid the question. Call any legitimate company that offers a
written guarantee they will let you see the guarantee or read it to you over
the phone. There has to be some sort of catch if they avoid the question or
there is actually no written guarantee. I am not going to travel to their
flight school if they cannot back up what they say on their web site with a
legal written document. They could fax me a copy of it e-mail me a copy of
it for my review they could post their guarantee on their web site. It is my
responsibility as a customer to do due diligence on anyone I deal with and I
was just sharing my experience about that company, they were very rude and
unprofessional!




From what I understood of the guarantee posted on their website
(http://www.guaranteedflighttraining.com/gft.htm), it appears that they need
to assess you in person before they can give an estimate of how long it will
take you to attain the certificate or rating.

It sounds like they recognize that everyone is different and it wouldn't be
practical to give a quote over the phone for something as personalized as
time to solo or pass the practical.

The "catch" that I noticed was that outside of the quoted time frame, you
won't pay for the instruction, meaning you will pay for Hobbs time.
--
Jeff 'The Wizard of Draws' Bucchino
Cartoons with a Touch of Magic�
http://www.wizardofdraws.com
http://www.cartoonclipart.com

The Wizard's 2004 Christmas newsletter
http://www.wizardofdraws.com/main/xmas04.html

"NW_PILOT" wrote in message
...

"Gary Drescher" wrote in message
NW, the web site you cite explains their guarantee: if you don't
obtain your rating by the time they quoted you, your remaining
training for the rating will be free of flight-instruction charges.

When I called them and asked them for a quote and to see their
written guarantee they avoid the question.

I guess I don't see why the statement on their web site doesn't constitute a
written guarantee. (The quoted time presumably depends on their assessment
of your experience and ability, and so requires them to know more about
you.)

--Gary