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#1
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Some
bean counter figured this out, and is now intentionally trying to drive away the little guys. Or maybe have them pay their fair share... I'd be interested to see your version of what our "fair share" should be. Let's see, for Spam Cans we've got... ....wear and tear on the ramp -- none. ....usage of airspace...covered in fuel taxes. ....??? I suppose we flush the toilet when we pee, but I generally buy a pop or candy bar, which should cover the water expense. And the line guy is paid whether he's doing anything or not. What other direct costs are there for a Cherokee parking at an FBO for 90 minutes? -- Jay Honeck Iowa City, IA Pathfinder N56993 www.AlexisParkInn.com "Your Aviation Destination" |
#2
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The line guy is there wether you use him or not. He still gets paid, as
does all the other staff. They have their phone bill.. their light bill.. their insurance. They have a lease to pay, and sometimes franchise fees to the local municipality. You are a business owner Jay.. and a service oriented business owner at that.. What would your response be if I came to your hotel, stayed for 90 minutes, and wanted a prorated bill rate cause I didnt stay until the next morning's checkout (lets say say I just wanted to catch my soap opera or something outrageous.. in your Memphis Belle Suite. I didn't mess up any towels, didnt turn down the bed, did't even make a phone call. What would the cost be to "turn over" that room? Minimal. Your housekeeper still needs to get paid wether you used her or not for that room. Would you as a regular practice, prorate such an occurance? I am inclined to believe no. It may be an apples to oranges comparison, but I think the spirit of the argument is similar. The FBO's charge X number of dollars for UP TO an overnight parking.. You.. as a business owner, have the right to do that. Even if you were the only hotel in town, you could choose to do that. On the same token.. they, as a business, can choose to do the same. You, as the pilot, can choose to use or not use the facilities.. I don't demonize you for NOT renting your rooms out by the hour... Just because the spam-can's aren't the bread and butter of a corporate oriented FBO doesn't mean that the spam can's don't deserve to be charged for use of the facilities.. Even parking can get pretty pricey depending on where you are (for CARS...).. and not all parking lots pro-rate EITHER, depending on demand. Yer a great guy, Jay... and I respect you for all the hard work you've done as a pilot and a business owner, so please dont think Im attacking you personally.. but I think we prolly will disagree on this issue ![]() Dave Jay Honeck wrote: Some bean counter figured this out, and is now intentionally trying to drive away the little guys. Or maybe have them pay their fair share... I'd be interested to see your version of what our "fair share" should be. Let's see, for Spam Cans we've got... ...wear and tear on the ramp -- none. ...usage of airspace...covered in fuel taxes. ...??? I suppose we flush the toilet when we pee, but I generally buy a pop or candy bar, which should cover the water expense. And the line guy is paid whether he's doing anything or not. What other direct costs are there for a Cherokee parking at an FBO for 90 minutes? |
#3
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On Sat, 29 Jan 2005 16:41:02 GMT, Dave S wrote:
I don't demonize you for NOT renting your rooms out by the hour... this will open the hotel to a completely new clientel. :-)) #m -- http://www.terranova.net/content/images/goering.jpg |
#4
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What would your response be if I came to your hotel, stayed for 90
minutes, and wanted a prorated bill rate cause I didnt stay until the next morning's checkout (lets say say I just wanted to catch my soap opera or something outrageous.. in your Memphis Belle Suite. Not a great analogy. The purpose of an airport is to serve transient aircraft (and, thus, travelers). These aircraft are on the airport anywhere from 10 minutes, to permanently. The purpose of an FBO is serve those pilots who fly those aircraft, by selling them fuel, maintenance, upgrades, etc. The purpose of a reputable hotel is to serve overnight guests -- period. The purpose of a luxury suites hotel like ours is to provide the guest with a unique, memorable experience. Charging rent for less than a full night falls into the realm of a fleabag, sleazy motel. (Although I suppose the experience might still be memorable! :-) The only income we have is from guests staying overnight. The same cannot be said for FBOs, which have multiple revenue streams. Just because the spam-can's aren't the bread and butter of a corporate oriented FBO doesn't mean that the spam can's don't deserve to be charged for use of the facilities.. Even parking can get pretty pricey depending on where you are (for CARS...).. and not all parking lots pro-rate EITHER, depending on demand. If FBOs didn't make money on fuel sales, repairs, and charters, you'd have a point. However, most FBOs understand that Spam Can pilots are tomorrow's CFIs and charter pilots. They are also the guys who will be paying for the shop, by having their A&Ps do major and minor maintenance. Embracing them and making them feel welcome at their facility is an intrinsic part of every successful FBO's business plan -- UNLESS they are so successful with charters and fuel sales that they feel they can afford to drive the little guys away. It sure sounds like this is what is happening in Reno, and charging $15 to park for 90 minutes will quickly and efficiently drive all the Spam Can drivers away. -- Jay Honeck Iowa City, IA Pathfinder N56993 www.AlexisParkInn.com "Your Aviation Destination" |
#5
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Jay Honeck wrote:
Charging rent for less than a full night falls into the realm of a fleabag, sleazy motel. (Although I suppose the experience might still be memorable! :-) ;^) Depends upon the co-pilot -- Saville Replicas of 15th-19th century nautical navigational instruments: http://home.comcast.net/~saville/backstaffhome.html Restoration of my 82 year old Herreshoff S-Boat sailboat: http://home.comcast.net/~saville/SBOATrestore.htm Steambending FAQ with photos: http://home.comcast.net/~saville/Steambend.htm |
#6
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![]() "Jay Honeck" wrote in message news:cXZKd.37248$eT5.12945@attbi_s51... What would your response be if I came to your hotel, stayed for 90 minutes, and wanted a prorated bill rate cause I didnt stay until the next morning's checkout (lets say say I just wanted to catch my soap opera or something outrageous.. in your Memphis Belle Suite. It sure sounds like this is what is happening in Reno, and charging $15 to park for 90 minutes will quickly and efficiently drive all the Spam Can drivers away. Kind of reminds me of the "fire your worst customers" strategy (see http://www.eweek.com/article2/0,1759,1423605,00.asp for a sample) that's been getting out there in the past five years. It sounds good in principle to quit serving markets that cost you 10% while only delivering 5% of revenue. Sometimes it may even work. But businesses are like ecosystems- you cut one part out and things you never thought about break, perhaps years later. -cwk. |
#7
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Jay,
My wife and I just spent three nights at a Hilton in Lake Placid, NY (boy do I wish I'd flown up but that's a different story). We left a $10.00 tip for the maids. Is that enough? Do many people leave tips for your staff? What is an appropriate tip? I guess I'm more inclined to tip when in doubt. Trying to justify not tipping seems cheap. Dave 68 7ECA |
#8
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![]() My wife and I just spent three nights at a Hilton in Lake Placid, NY (boy do I wish I'd flown up but that's a different story). We left a $10.00 tip for the maids. Is that enough? Do many people leave tips for your staff? What is an appropriate tip? That's plenty. Most people still do not tip housekeepers. (The ones who do tend to tip very well...) With our full kitchens -- and full-sized refrigerators -- a surprising number of people leave them beer and wine, however! (For which they are forever grateful... ;-) -- Jay Honeck Iowa City, IA Pathfinder N56993 www.AlexisParkInn.com "Your Aviation Destination" |
#9
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We were on a bus trip with our ski club so we had to take the booze for
the ride home ![]() Dave 68 7ECA Jay Honeck wrote: My wife and I just spent three nights at a Hilton in Lake Placid, NY (boy do I wish I'd flown up but that's a different story). We left a $10.00 tip for the maids. Is that enough? Do many people leave tips for your staff? What is an appropriate tip? That's plenty. Most people still do not tip housekeepers. (The ones who do tend to tip very well...) With our full kitchens -- and full-sized refrigerators -- a surprising number of people leave them beer and wine, however! (For which they are forever grateful... ;-) -- Jay Honeck Iowa City, IA Pathfinder N56993 www.AlexisParkInn.com "Your Aviation Destination" |
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