Rental Cancellation Policies

"Greg Esres" wrote in message
...
I'm curious to know what sort of cancellation policies that flight
schools and rental outfits have in place to make it highly probably
that those who schedule airplanes will actually fly them.

Generally, we do not charge people for flights cancelled because of weather
or maintenance, nor do we charge them for canceling or missing a flight
once. Do it again, though, and you pay for both the instructor and the
airplane. OTOH, if an instructor no-shows, he gives you the next lesson
free. If he does it again, he is likely to be fired.

The problem is, we don't want people who may be sick or otherwise unprepared
to fly to feel like they are being forced into flying anyway.

OTOH, if an instructor no-shows, he gives you the next lesson free.
If he does it again, he is likely to be fired.

Man, you guys are tough. But it does show a serious commitment to the
student. We have instructors who are habitually late or no shows. No
one does anything about it. It infuriates me to see a student hanging
around the lobby for hours waiting for his instructor.

The problem is, we don't want people who may be sick or otherwise
unprepared to fly to feel like they are being forced into flying
anyway.

Yep, that is a concern. I'm trying to figure out a way to respect
usage of the resources (the airplane and instructor), yet still allow
them to make the safe decision. The key may be to flag the abusers.