JPI Data Encryption?

CSnyder wrote:
Seems sometime last year JPI decided to eliminate the ability of
it's
scanners to export data in the widely used CSV (comma separated
fields)
format. When a unit is sent in for upgrade or repair they silently
make
this change to the firmware.

The only thing you can use to plot your data is their software.
Won't
export to Exel, any other database or any other trend monitoring
software.

snip

I first heard about this a few months ago. Since I was in the
market for an analyzer for my new engine, I emailed JPI tech support
for details. I received a rather arrogant response telling me that
JPI's EZplot software does anything I'll ever need, so I shouldn't be
bothered that the unit will not work with any other software.
Ironically, in the next sentence, the tech mentioned that they are
still working on EZplot "modules" that will perform some functions of
EGview. That got me a chuckle.

In the end, I sent JPI an email to let them know that my hard earned
dollars had gone to Electronics International, who by the way, seem to
think that the data that comes out of their analyzer is mine to do
whatever I want with it. The unit is being installed this week.

I personally know of two other owners that have gone with EI in the
last month for the same reason.

John Galban=====N4BQ (PA28-180)

Thanks everyone for putting this topic on the board. I was planning a JPI
install. I already have quotes on the EDM-700.
I have now sent a letter to JPI for info. If they don't provide a good
answer, than I am going to another brand. I can't stand proprietary
information. I just can't imagine the pin head that came up with this
wonderful idea.


wrote in message
oups.com...

CSnyder wrote:
Seems sometime last year JPI decided to eliminate the ability of
it's
scanners to export data in the widely used CSV (comma separated
fields)
format. When a unit is sent in for upgrade or repair they silently
make
this change to the firmware.

The only thing you can use to plot your data is their software.
Won't
export to Exel, any other database or any other trend monitoring
software.

snip

I first heard about this a few months ago. Since I was in the
market for an analyzer for my new engine, I emailed JPI tech support
for details. I received a rather arrogant response telling me that
JPI's EZplot software does anything I'll ever need, so I shouldn't be
bothered that the unit will not work with any other software.
Ironically, in the next sentence, the tech mentioned that they are
still working on EZplot "modules" that will perform some functions of
EGview. That got me a chuckle.

In the end, I sent JPI an email to let them know that my hard earned
dollars had gone to Electronics International, who by the way, seem to
think that the data that comes out of their analyzer is mine to do
whatever I want with it. The unit is being installed this week.

I personally know of two other owners that have gone with EI in the
last month for the same reason.

John Galban=====N4BQ (PA28-180)

"soxinbox" wrote in message
...
Thanks everyone for putting this topic on the board. I was planning a JPI
install. I already have quotes on the EDM-700.
I have now sent a letter to JPI for info. If they don't provide a good
answer, than I am going to another brand. I can't stand proprietary
information. I just can't imagine the pin head that came up with this
wonderful idea.



Why anyone would buy JPI after what has been demonstrated here is beyond me.

I guess some people are into self-abuse.


--
Matt
---------------------
Matthew W. Barrow
Site-Fill Homes, LLC.
Montrose, CO

I love my JPI but I haven't updated my software in awhile. From what
I've read on this board, I don't think I will. I wonder if JPI has any
idea how many customers they're losing to this silly decision. If they
were 1/2 smart, they'd provide a free version of the software that just
let you pull the info off and let you put it in exel (which is what I
do today).

-Robert

Robert M. Gary wrote:
I love my JPI but I haven't updated my software in awhile. From what
I've read on this board, I don't think I will. I wonder if JPI has any
idea how many customers they're losing to this silly decision.

According to the director of the Cessna Pilots Assoc, who knows the
marketing rep real well...none that they can tell. Sales have not yet
gone down. He suggested that if you really want to make an impression
you have to tear out your JPI and send it to them along with a copy of
your receipt of the competitors product you bought. Until then you're
just a bunch of whiners and as far as they are concerned there aren't
that many of you.


If they
were 1/2 smart, they'd provide a free version of the software that just
let you pull the info off and let you put it in exel (which is what I
do today).

This is what they just got rid of. Until they can see a slip in sales
they won't do that.

Newps wrote:

According to the director of the Cessna Pilots Assoc, who knows the
marketing rep real well...none that they can tell. Sales have not
yet
gone down. He suggested that if you really want to make an
impression
you have to tear out your JPI and send it to them along with a copy
of
your receipt of the competitors product you bought. Until then
you're
just a bunch of whiners and as far as they are concerned there aren't

that many of you.

Good idea. I just made a copy of my receipt for the EI unit. I'll
send it off tomorrow.

I don't know why I'm going to all this trouble though. It's not like
I'd do business with them if the went back and allowed the data
conversion. My pre-buy contact with them convinced me that this is
not a company I want anything to do with. Their concept of customer
service seems somewhat warped, IMHO.

John Galban=====N4BQ (PA28-180)

wrote in message
ups.com...

I don't know why I'm going to all this trouble though. It's not like
I'd do business with them if the went back and allowed the data
conversion. My pre-buy contact with them convinced me that this is
not a company I want anything to do with. Their concept of customer
service seems somewhat warped, IMHO.

If JPI gets an ear (or anal cavity) full, it might do much to enhance the
competition in the market.

Unfortunately, the arrogant let such information go in that ear and out the
other -- it's can't possibly be THEIR fault.

I just got an email back from JPI. They said that if I did upgrade my
firmware (I have the older CSV format) that they will provide the
program that reads and plots the data for free. They claim that they
aren't keeping data from anyone, that they give you the software to
read the data for free.


-Robert

Robert M. Gary wrote:
I just got an email back from JPI. They said that if I did upgrade my
firmware (I have the older CSV format) that they will provide the
program that reads and plots the data for free. They claim that they
aren't keeping data from anyone, that they give you the software to
read the data for free.

They are giving you your data interpreted as they see fit. This is
opposed to what they used to do which is give you your data and left you
do what you wanted with it. As my preferred data analysis tools don't run
under Windows, I'm not so fond of this new tactic.

--
Frank Stutzman
Bonanza N494B "Hula Girl"
Hood River, OR

On 28 Apr 2005 13:02:49 -0700, "Robert M. Gary"
wrote:

I just got an email back from JPI. They said that if I did upgrade my
firmware (I have the older CSV format) that they will provide the
program that reads and plots the data for free. They claim that they
aren't keeping data from anyone, that they give you the software to
read the data for free.

But you still can't use it with the EG Trends software package. They
tell you half-truths. Ask them if it can still be used with EG Trends
and see what they say.