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On 2005-08-27, Jay Honeck wrote:
they certainly would never have dreamed of all the bi-lingual crap we must deal with every day, from ATMs to voice mail systems. Nothing wrong with multi-lingual ATMs - it's easy, it's just done in software. I rather like it on the very occasional visit I make to France. In fact, the ATMs here won't ask you a language if your bank card is recognised as local. Let me describe this issue in cold economic facts, rather than the emotion of English versus Spanish: For every million shoppers who must spend an average of 3 seconds (probably far longer) trying to figure out which button to push (Spanish or English), that is 34.7 DAYS spent wasting everyone's time in line, making a stupid, unnecessary choice. No it isn't. Most people have realised by now you can swipe your card whilst the checker is scanning the goods. Therefore the tasks are happening in paralell - unless it takes you SO LONG to make that selection that the checker beats you scanning the items. In any case, it certainly doesn't take me 3 seconds to choose the language. It's hardly something that needs "figuring out" unless you're functionally illiterate. The people who are really wasting time are those who insist on paying for $3 worth of groceries with a check! -- Dylan Smith, Castletown, Isle of Man Flying: http://www.dylansmith.net Frontier Elite Universe: http://www.alioth.net "Maintain thine airspeed, lest the ground come up and smite thee" |
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This is AMERICA, and the language here is
ENGLISH -- and I shouldn't have to TELL THEM THAT. This is America, where citizens don't want to learn anything anymore, not another language, not enough mathematics to add a hamburger and fries without a computer, not world geography or culture, where weather reports have all but become smiley faces and frowney faces because nobody knows or cares what an isobar is, where from day one people are taught to "feel good" about their underachievement, and where people expect fifty dollars an hour to attach bolts on an assembly line when someone in China will do for fifty cents and be grateful for the opportunity. And we have the audacity to be indignant. For every million shoppers who must spend an average of 3 seconds (probably far longer) trying to figure out which button to push (Spanish or English), that is 34.7 DAYS spent wasting everyone's time in line, making a stupid, unnecessary choice. (1,000,000 x 3 seconds = 3,000,000 seconds divided by 60 = 50,000 minutes divided by 60 = 833.33 hours divided by 24 = 34.7 days) The choice is unnecessary to =you= because =you= believe it should be arranged for =your= comfort and convenience. What about "paper or plastic" (or skip the bag, If I need a bag to hold a roll of film while I walk to the car I shouldn't be shopping), "cash or credit", "credit or debit", "would you like fries with that", and "your call is important to us". You're on the wrong boat. Jose -- Quantum Mechanics is like this: God =does= play dice with the universe, except there's no God, and there's no dice. And maybe there's no universe. for Email, make the obvious change in the address. |
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