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#1
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"Peter Duniho" wrote in
: "Montblack" wrote in message ... Well, Marty's ours and we're keeping him. "How you doing Marty?" :-) Another "shout out" goes to Marco Leon. I never get to see your posts anymore unless someone quotes you, or I whip over into Google Groups and find you there. It's that Supernews? Superfeed? problem. I'm missing someone else, too - can't remember who at the moment. Supernews. They are blocking Marco's news service. I have been pursuing this through my own ISP, and have gotten basically the same brick wall Peter got, just from the other side. My ISP has attempted to get a comment from Supernews about the issue, and Supernews keeps stonewalling them. The abuse department doesn't return email or phone calls, and the technical department hides behind "we can't comment due to privacy concerns" crap. Personally, I think it's a load of crap, and I'm disgusted with my own ISP for putting up with the load of crap rather than switching news providers. But I also suspect that there's some validity to whatever reason it is that Newsfeeds is being blocked, based on some of what I've read about them on the news service review web sites. I'm disappointed that there are some people whose posts I can't see, but not so much that I'm motivated to jostle my existing Internet service. I don't see hordes of other people dropping Supernews, so I guess for now I'll console myself with "no one else is doing it". ![]() Pete I was the one that originally brought this issue up in this group. Apologies for it being so off topic, but it obviously affects more than just me. I've continued to press the issue in Supernews' support groups when I can, like recently when someone else ran into the problem. Of course, Supernews stays quiet, and other readers of the support group continue to take pot shots at me. I was even called "altruistic", as if that was a bad thing! I had found some information about Newsfeeds that really paints them in a bad light. Apparently they were a major source of spam at one time. I do not know if this is still the case. However, Supernews' attitude, that is, ignoring any questions on the topic, is not justified. They have gladly helped me on other issues, even through "improper" channels, and even discussed with me other filters. The only reply I ever got about Newsfeeds was that it was not their policy to discuss their filters. See the hypocrisy? Anway, apologies again for this being so off topic. But I just feel it's not good for those who actually pay for their NSP to have to put up with crap like that. Yes, I'm being altruistic. ![]() Brian -- http://www.skywise711.com - Lasers, Seismology, Astronomy, Skepticism Seismic FAQ: http://www.skywise711.com/SeismicFAQ/SeismicFAQ.html Quake "predictions": http://www.skywise711.com/quakes/EQDB/index.html Sed quis custodiet ipsos Custodes? |
#2
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"Skywise" wrote in message
... [...] Anway, apologies again for this being so off topic. But I just feel it's not good for those who actually pay for their NSP to have to put up with crap like that. Well, if I were paying Supernews directly, you can bet I'd switch in a heartbeat. Their service is included in a broader contract for my broadband service, which I'm otherwise satisfied with. I can only pressure them so much, until I have to put up or shut up. I have a suspicion that if Supernews *did* comment on their block of Newsfeeds, I'd find myself thinking it was reasonable. My main complaint is not the block, so much as it is their unwillingness to talk about it. So far, not enough to make me drop my whole Internet package. Yes, I'm being altruistic. ![]() Damn you! ![]() Pete |
#3
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"Peter Duniho" wrote in
: "Skywise" wrote in message ... [...] Anway, apologies again for this being so off topic. But I just feel it's not good for those who actually pay for their NSP to have to put up with crap like that. Well, if I were paying Supernews directly, you can bet I'd switch in a heartbeat. Their service is included in a broader contract for my broadband service, which I'm otherwise satisfied with. I can only pressure them so much, until I have to put up or shut up. Yes, I'm in the same boat. I get SN through my ISP for "free". I have a suspicion that if Supernews *did* comment on their block of Newsfeeds, I'd find myself thinking it was reasonable. My main complaint is not the block, so much as it is their unwillingness to talk about it. So far, not enough to make me drop my whole Internet package. My suspicion is that if they admited to blocking Newsfeeds, it would give them bad press and cause them to loose some customers. Most companies don't give a fluck about loosing a few customers...there's always more suckers to replace them. But perhaps they feel they might loose too many. Or perhaps they'd get a bad rap amongst other NSP's. Brian -- http://www.skywise711.com - Lasers, Seismology, Astronomy, Skepticism Seismic FAQ: http://www.skywise711.com/SeismicFAQ/SeismicFAQ.html Quake "predictions": http://www.skywise711.com/quakes/EQDB/index.html Sed quis custodiet ipsos Custodes? |
#4
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"Skywise" wrote in message
... My suspicion is that if they admited to blocking Newsfeeds, it would give them bad press and cause them to loose some customers. They may have some irrational thought process like that, but there's no logical reason for them to withhold the information. Assuming they have a valid reason to block Newsfeeds, I can't imagine any customer leaving them over the issue. And they shouldn't be worried about libel, since as long as they have a truthful reason for blocking Newsfeeds, saying something bad about Newsfeeds isn't actionable. And of course, there's the point that whether they admit it or not, it is blatantly obvious that they ARE blocking Newsfeeds, and are doing so intentionally. That much is evident simply by their behavior. I certainly have run into my share of irrational people in customer support roles. It's nothing new for me to be running into it with this issue. Illogical people are the bane of my existence. ![]() Pete |
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