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#1
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"Skywise" wrote in message
... [...] Anway, apologies again for this being so off topic. But I just feel it's not good for those who actually pay for their NSP to have to put up with crap like that. Well, if I were paying Supernews directly, you can bet I'd switch in a heartbeat. Their service is included in a broader contract for my broadband service, which I'm otherwise satisfied with. I can only pressure them so much, until I have to put up or shut up. I have a suspicion that if Supernews *did* comment on their block of Newsfeeds, I'd find myself thinking it was reasonable. My main complaint is not the block, so much as it is their unwillingness to talk about it. So far, not enough to make me drop my whole Internet package. Yes, I'm being altruistic. ![]() Damn you! ![]() Pete |
#2
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"Peter Duniho" wrote in
: "Skywise" wrote in message ... [...] Anway, apologies again for this being so off topic. But I just feel it's not good for those who actually pay for their NSP to have to put up with crap like that. Well, if I were paying Supernews directly, you can bet I'd switch in a heartbeat. Their service is included in a broader contract for my broadband service, which I'm otherwise satisfied with. I can only pressure them so much, until I have to put up or shut up. Yes, I'm in the same boat. I get SN through my ISP for "free". I have a suspicion that if Supernews *did* comment on their block of Newsfeeds, I'd find myself thinking it was reasonable. My main complaint is not the block, so much as it is their unwillingness to talk about it. So far, not enough to make me drop my whole Internet package. My suspicion is that if they admited to blocking Newsfeeds, it would give them bad press and cause them to loose some customers. Most companies don't give a fluck about loosing a few customers...there's always more suckers to replace them. But perhaps they feel they might loose too many. Or perhaps they'd get a bad rap amongst other NSP's. Brian -- http://www.skywise711.com - Lasers, Seismology, Astronomy, Skepticism Seismic FAQ: http://www.skywise711.com/SeismicFAQ/SeismicFAQ.html Quake "predictions": http://www.skywise711.com/quakes/EQDB/index.html Sed quis custodiet ipsos Custodes? |
#3
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"Skywise" wrote in message
... My suspicion is that if they admited to blocking Newsfeeds, it would give them bad press and cause them to loose some customers. They may have some irrational thought process like that, but there's no logical reason for them to withhold the information. Assuming they have a valid reason to block Newsfeeds, I can't imagine any customer leaving them over the issue. And they shouldn't be worried about libel, since as long as they have a truthful reason for blocking Newsfeeds, saying something bad about Newsfeeds isn't actionable. And of course, there's the point that whether they admit it or not, it is blatantly obvious that they ARE blocking Newsfeeds, and are doing so intentionally. That much is evident simply by their behavior. I certainly have run into my share of irrational people in customer support roles. It's nothing new for me to be running into it with this issue. Illogical people are the bane of my existence. ![]() Pete |
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