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Pulled up the AS&S website and ordered about $300 worth of stuff,
including the tube that I would have bought from Dillsburg. "Shipping & Handling" was $22.95. So your the guy using up all of my AS+S luck G In 20+ years I have never had a complete shipment. And in the old days the freight on the backorders that dribbled in really added up. At least now they pay the freight for some of the back ordered items but that still costs us all because it's just added to the CODB column. My last order was 18% freight, (5 packages where 3 would have done just fine, no hazmats) and they still tried to ding me freight on the backordered item - that I verified on the phone was in stock - even with the note attached to not send anything if they didn't have that one item. Maybe someday they will figure out that the less money I have to give to UPS and FedX the more I'll have to give to them to buy airplane parts? Their poor shipping is costing THEM money. Going to go back to Wicks........again. May try AS+S again in a year or 2. |
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![]() "BD5ER" wrote in message ... Pulled up the AS&S website and ordered about $300 worth of stuff, including the tube that I would have bought from Dillsburg. "Shipping & Handling" was $22.95. So your the guy using up all of my AS+S luck G Just had my $3000 order from AS&S ****ed up. At Oshkosh was told that the EDM-800 I ordered would ship immediately. Now almost three weeks later I get a letter saying it will drop ship from JPI sometime at the end of the month. |
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On Fri, 22 Aug 2003 10:30:50 -0400, "Ron Natalie"
wrote: Just had my $3000 order from AS&S ****ed up. At Oshkosh was told that the EDM-800 I ordered would ship immediately. Now almost three weeks later I get a letter saying it will drop ship from JPI sometime at the end of the month. And it took you this long to realize that there was a problem? If I had placed an expensive order at Oshkosh, I would have been on the phone THE DAY I GOT BACK HOME to obtain a tracking number from Spruce. If it turned out that the order had not been shipped immediately as promised in Oshkosh, then Spruce would either ship it THAT DAY and give me a tracking number or I would cancel the order and seek another source. Given the tracking number, I would have gone to the UPS or FEDEX website to check the progress of the delivery. This isn't rocket science people. Here's the point, for those who are slow to catch on, I would have known THE DAY I RETURNED FROM OSHKOSH whether the promise made in Oshkosh was kept. That it took you three weeks to gain that knowledge speaks volumes about your naivete and inattention. Buy some clues people and BE PROACTIVE with important orders. Of course, just sitting around and making no inquiries for weeks does give you the opportunity to go online and publicly bitch about "poor service". I've ordered plenty from Spruce and I've NEVER received an incomplete order that I DIDN'T KNOW ABOUT WHEN I PLACED THE ORDER. In my opinion, you bitchers make your own trouble. In this thread we have one person who is considering "action" against Spruce because he thinks they should have charged $35 instead of $55 for shipping, another who is so stupid that he sat around twiddling his thumbs for two and a half weeks before he realized that a promise made at the Spruce booth in Oshkosh wasn't kept, and lastly, we have a half-wit who claims he has never received a complete order from Spruce in 20 years. IN MY OPINION, IDIOTS ONE AND ALL. Oh yes, for those who take exception to the anonymous nature of this post, I suggest you print up, fold it five ways, and... |
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