Bose Headsets

In article Azjkg.31060$ZW3.22692@dukeread04,
Ray Andraka wrote:

My primary flight instructor ran over his old DC's with his car (I saw
it happen, and there didn't appear to be a single salvagable part on the
headset). When buying a replacment, he mentioned what had happened and
the clerk suggested he call DC and tell them what had happened. He
did,and they told him to send them the headset. They sent him a
replacment free of charge within a week. It isn't like the one he ran
over was a new headset either, they were about 8 years old. Somehow, I
don't see Bose doing that.

I wouldn't be surprised if Bose would offer premium service, as they
sell premium products at premium prices.

However, there's a big difference between requiring a company's customer
service because you just backed over the headset with your car, and
requiring a company's service because of repeated defects in manufacture
(I will refrain from mentioning names.)



JKG

"Jonathan Goodish" wrote in message
...
In article Azjkg.31060$ZW3.22692@dukeread04,
Ray Andraka wrote:

My primary flight instructor ran over his old DC's with his car (I saw
it happen, and there didn't appear to be a single salvagable part on the
headset). When buying a replacment, he mentioned what had happened and
the clerk suggested he call DC and tell them what had happened. He
did,and they told him to send them the headset. They sent him a
replacment free of charge within a week. It isn't like the one he ran
over was a new headset either, they were about 8 years old. Somehow, I
don't see Bose doing that.

I wouldn't be surprised if Bose would offer premium service, as they
sell premium products at premium prices.

They are also champions at selling hype. I have always considered Bose a
marketing company not a technology company.

In article ,
"Dave Stadt" wrote:
They are also champions at selling hype. I have always considered Bose a
marketing company not a technology company.

I am not an audiophile, but I know that many so-called audiophiles and
"experts" hold that opinion. I will only say that Bose equipment sounds
a heck of a lot better than most (and I have heard other very high-end
audio equipment.) If it sounds better, I couldn't care less about the
engineering. That being said, I consider Bose to be a consumer products
company and not a professional products company.



JKG

"Jonathan Goodish" wrote:

I wouldn't be surprised if Bose would offer premium service, as they
sell premium products at premium prices.

They fixed my set for free when I stepped on the cable and jerked it out of
the control module.