An Open Apology to R.A.P.

Let's put it in terms you're closer to: I've never run a hotel, but I
watched a lot of Newhart and Fawlty Towers years ago, and I played
SimCity, too. I'm going to have a discussion with you--a professional
hotel manager--about running a hotel. In that discussion, I'm going to
argue with you about EVERY SINGLE THING YOU SAY, because what you say
isn't how they did it on Newhart, and my other research backs me up.

I know you intended this to be a compliment, Buck, but it's truly
hilarious. Mary and I were FAR from "professional hotel managers"
when we bought the business back in 2002. I'm a newspaper guy, Mary's
a medical technologist -- and our only hotel experience prior to
buying the place was as disappointed guests in other hotels.

We, in fact, learned a lot about what people want in a hotel by simply
asking people on this newsgroup.

But I get your point.
--
Jay Honeck
Iowa City, IA
Pathfinder N56993
www.AlexisParkInn.com
"Your Aviation Destination"