More stories of long FSS hold times and another issue

Jim Burns wrote:

Hmm... How hard would it be for them to configure 1800WXBRIEF to:
"Useing the touch tone phone enter your N number followed by the # sign."
Press 1 now to cancel all flight plans on file for the N number that you
have entered (verify with are you sure you want to cancel all flight plans
currently on file for "insert electronic voice".) Press 1 for yes, 2 for
no, 3 to go back to the main menu.
Press 2 to speak to a briefer

Sheesh... more menus... how about just a separate number.

Another idea would be to add a cancellation function to DUATS.

Exactly. My post was meant to be tongue in cheek. This is how I
pessimistically envision their "fix" to the situation.
Or they'll sub contract with Dell's PC techs in New Delhi to answer Flight
Plan Only questions. or maybe the XM Radio tech department, ever deal with
those geniuses? Airplane? no, we don't offer any XM services on commercial
flights, I think that's illegal, would you like to talk to our legal
department? Weather? Oh you have to call another number. (by the way, I
won't tell you that office is closed)
Jim

"kontiki" wrote in message
news
Jim Burns wrote:

Hmm... How hard would it be for them to configure 1800WXBRIEF to:
"Useing the touch tone phone enter your N number followed by the #
sign."
Press 1 now to cancel all flight plans on file for the N number that you
have entered (verify with are you sure you want to cancel all flight
plans
currently on file for "insert electronic voice".) Press 1 for yes, 2
for
no, 3 to go back to the main menu.
Press 2 to speak to a briefer

Sheesh... more menus... how about just a separate number.

Another idea would be to add a cancellation function to DUATS.