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#1
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Jackal24,
Certain areas of Alaska exhibit the problem, while others don't. Complain to Lowrance support. It might help. -- Thomas Borchert (EDDH) |
#2
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Thomas Borchert wrote in
: Jackal24, Certain areas of Alaska exhibit the problem, while others don't. Complain to Lowrance support. It might help. They said they couldn't replicate the problem and to return the unit. If you have one, can you try zooming in to the airport 5NN and seeing if your unit shows the problem. At a close zoom level on mine, you can see the terrain disappears on part of the screen. Thanks |
#3
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On 2007-10-03, Jackal24 wrote:
Thomas Borchert wrote in : They said they couldn't replicate the problem and to return the unit. If you have one, can you try zooming in to the airport 5NN and seeing if your unit shows the problem. At a close zoom level on mine, you can see the terrain disappears on part of the screen. On my 600C the terrain doesn't disappear using the air map mode and I can see a portion of the lake at .6 miles and continuing to zoom doesn't make the terrain disappear. Just for your information the two pertinent maps in my unit a International Map.lcm 51092233 2006-03-29 15:28 Terrain_Americas.at5 406493181 2006-03-29 15:28 And haven't updated the Jeppesen database, so: JepAmer0306.at5 10899350 2006-03-29 15:28 Not certain, but seems as if the Terrain... map has the details, roads, businesses, etc. and the International... has the broader terrain features, which is the one that would be displaying the area around 5NN. Would updating those files help? They can be downloaded from Lowrance, I believe. ....Edwin -- __________________________________________________ __________ "Once you have flown, you will walk the earth with your eyes turned skyward, for there you have been, there you long to return."-da Vinci http://bellsouthpwp2.net/e/d/edwinljohnson |
#4
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Edwin Johnson wrote in
: On my 600C the terrain doesn't disappear using the air map mode and I can see a portion of the lake at .6 miles and continuing to zoom doesn't make the terrain disappear. Just for your information the two pertinent maps in my unit a Thanks for the help. I think I will send my unit back to Lowrance. |
#5
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On Oct 3, 10:08 am, Jackal24 wrote:
Edwin Johnson wrote : On my 600C the terrain doesn't disappear using the air map mode and I can see a portion of the lake at .6 miles and continuing to zoom doesn't make the terrain disappear. Just for your information the two pertinent maps in my unit a Thanks for the help. I think I will send my unit back to Lowrance. My appears to have the same problem when looking at 5NN. I have never had any problems with other airports that I have looked at. At 150 miles everything looks normal. At 100 miles, the top half of the screen shows no terrain. As I zoom in, it looks like it is missing the same area of land. The terrain stops at N 60deg 00'03.3" My International map is dated 7/11/06 Terrain_Americas 7/11/06 Jepps 9/21/06 I'd like to know if they have a problem with the software. thanks, John |
#6
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On 2007-10-04, Jackal24 wrote:
john wrote in ups.com: 150 miles everything looks normal. At 100 miles, the top half of the screen shows no terrain. As I zoom in, it looks like it is missing the same area of land. The terrain stops at N 60deg 00'03.3" I'd like to know if they have a problem with the software. John Exactly. There are large areas in Alaska with this problem. I know that where I fly (around SXP, AUK, PAEM), this problem is widespread. I have found that the zoom level at which terrain disappears depends on which view you are using and what setting you have for "earth detail". If I set it on low, it will allow me to go to a closer zoom level than if on high. OK, I've looked again at my unit. At 150 miles range on earth detail=high, all looks normal. At 100 miles about the latitude given above is a green band separating detail topo information from less detailed. Above this green band is detail but of very low detail, such as lakes, a MOA, rivers, etc., but not in great detail. If you scan to the east and west, you will see that this effect continues. I'm convinced this is a database, hence file, problem and nothing is wrong with any of our units. It appears they simply don't have the detailed topo info in the database for close work above that latitude. Incidentally, on earth detail=medium, this changes on mine at 60 miles, and on 'low' at 30 miles. If I turn off the earth detail, all above that green band goes white, other than the MOA and airports, etc. Still, I believe this is a database problem. Lowrance tech support has been helpful to me in the past, but don't know their policies now. Still could be a simple download of the new data might work. If you call, tweak them to tell you the dates of the database on the unit at which they are looking and have them set up the unit as you have yours set up. I would be interested in the results. ....Edwin -- __________________________________________________ __________ "Once you have flown, you will walk the earth with your eyes turned skyward, for there you have been, there you long to return."-da Vinci http://bellsouthpwp2.net/e/d/edwinljohnson |
#7
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I emailed them again and will see what they say.
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#8
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I emailed them again and got this response:
Thanks for the email inquiry, I have been able to verify the problem that you are emailing about with this recent email and have forwarded the information to the appropriate department for review. My expectations are that a firmware update will resolve the problem as you indicate. You can sign up for email notification at www.lowrance.com under "product updates" when an update is available for your unit. We appreciate your patience in the mean time. Please advise if you need further assistance. Thank you for choosing Lowrance Products. Lowrance Electronics 12000 E. Skelly Dr. Tulsa, OK 74128 800-324-1356 |
#9
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Jackal24,
If you have one, can you try zooming in to the airport 5NN and seeing if your unit shows the problem. At a close zoom level on mine, you can see the terrain disappears on part of the screen. I'm afraid I only have access to International units (see www.aeroversand.eu) -- Thomas Borchert (EDDH) |
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