Discovery Flight today...unexpected results

Bob Fry wrote:
"Dallas" == Dallas writes:

Dallas On Mon, 11 Feb 2008 11:04:05 -0600, DGS wrote:
At this point I'm obviously looking for a new instructor. I'm
torn on whether I want to go through the bother of reporting
this to the FBO.

Dallas I'd say no.. the chief pilot is likely aware of this
Dallas instructor's style and if it's an ongoing issue, chances
Dallas are he'll be looking for a new job soon enough.

I agree...don't report it. It was a single incident, not terribly
egregious, and your first flight. Just move on.


Do own or run a business Bob. I have and do and I sure as hell want to
know when my customers get less service than they expect. When I find
this out I either do what I can to change those expectations or make
changes to get the service up to those expectations.

Any business that doesn't do that won't be in business long.

Do own or run a business Bob. I have and do and I sure as hell want to
know when my customers get less service than they expect. When I find this
out I either do what I can to change those expectations or make changes to
get the service up to those expectations.

Amen. There is nothing worse than having a customer simply leave, and never
come back, without explaining their reasons for choosing a competitor.

The owner of the FBO deserves to know what his employee is doing to ruin his
business. I know that sounds harsh, but that is precisely what this guy is
doing.
--
Jay Honeck
Iowa City, IA
Pathfinder N56993
www.AlexisParkInn.com
"Your Aviation Destination"