AMS-Flight - Unethical and Unprofessional Business Practices

You could always band together with other people who have had similar
problems, locate an attorney in Slovenia and arrange for legal
pressure to be put on the company. If Slovenia is part of the EU there
are other routes that can be explored.

On Oct 19, 7:02*pm, VH_VH wrote:
I am making this posting in the hope of saving someone from going
through what I have been going through and to ensure that it gets the
coverage it deserves amongst the gliding community. It revolves around
a business transaction between myself and Ales Cebavs, the managing
director of AMS-Flight in Slovenia.

It began at the start of January 2010 when I made a Euro 3165.27
(about $5100 Australian dollars at the time) bank transfer to AMS-
Flight on behalf of my local sailplane repair company, for a
horizontal stabilizer for my LS3. This was after receiving a proforma
invoice which confirmed that AMS-Flight agreed to the supply of this
part. The terms and conditions required payment up front which I did
in good faith.

In mid-March, it was discovered that the wrong horizontal stabilizer
had been manufactured. Fortunately this was discovered before AMS-
Flight shipped the product although I have no proof that the wrong
part was actually manufactured. I was then advised by Ales that he
would need to try and find the correct mould needed for the
manufacture.

On 21 June 2010, I was advised by Ales that it would not be possible
to provide the horizontal stabilizer and that my money would be
refunded. I immediately provided Ales with my account details so that
the refund could be processed. After that, all went quiet. He refused
to respond to any of my e-mails requesting the status of my refund.

After two frustrating months of trying to recover my money, on 18
August I made a posting here (http://www.aviationkb.com/Uwe/Forum.aspx/
soaring/12723/AMS-Flight-Out-of-business). It had the desired effect
as suddenly Ales was communicating again and he was not happy,
insisting that I remove that posting before he would consider
returning "part" of my money. On 8 October I issued him with a
deadline of 15 October to return my money in full which he chose to
ignore. He seems to have lost sight of the fact that he, and AMS-
Flight, have engaged in a contract with me to provide a part. Any
legitimate and self-respecting company would refund the price in full
if it was unable to meet that contract. Ales seems to think that he
and AMS-Flight are above that and have no responsibility to do the
right and legal thing. He is in direct breach of several articles in
the Slovenian Consumer Protection Act and the Slovenian Trade Act and
I have recently reported this to the Slovenian authorities.

What really amazes me is that here is a supposedly legitimate
manufacturing company, whose relatively small customer base is
primarily made up of the gliding community, that shows no respect for
that customer base and is quite willing to keep any money paid to it
regardless of the outcome. No business can survive these days with
that kind of attitude. Maybe one day Ales might be kind enough to
offer an explanation for his irrational behaviour.

I must point out that these comments are in no way intended to reflect
badly on those companies listed as distributors on the AMS-Flight
website. They are independent of AMS-Flight and I am certain they have
their own issues with Ales.

It would be very interesting to hear from others who have had a run-in
with Ales and AMS-Flight. If there are enough of us then maybe we can
bring some collective pressure to bear, whether that be in the form of
a class action lawsuit or simply reporting these illegal and criminal
activities to the Slovenian authorities. In any case, I will continue
to fight to have Ales return my money. As an individual I certainly
cannot afford to ignore someone who is effectively attempting to steal
over AUD$5000 from me.

Bob

On Oct 28, 3:10*am, Juan wrote:
You could always band together with other people who have had similar
problems, locate an attorney in Slovenia and arrange for legal
pressure to be put on the company. If Slovenia is part of the EU there
are other routes that can be explored.

On Oct 19, 7:02*pm, VH_VH wrote:



I am making this posting in the hope of saving someone from going
through what I have been going through and to ensure that it gets the
coverage it deserves amongst the gliding community. It revolves around
a business transaction between myself and Ales Cebavs, the managing
director of AMS-Flight in Slovenia.

It began at the start of January 2010 when I made a Euro 3165.27
(about $5100 Australian dollars at the time) bank transfer to AMS-
Flight on behalf of my local sailplane repair company, for a
horizontal stabilizer for my LS3. This was after receiving a proforma
invoice which confirmed that AMS-Flight agreed to the supply of this
part. The terms and conditions required payment up front which I did
in good faith.

In mid-March, it was discovered that the wrong horizontal stabilizer
had been manufactured. Fortunately this was discovered before AMS-
Flight shipped the product although I have no proof that the wrong
part was actually manufactured. I was then advised by Ales that he
would need to try and find the correct mould needed for the
manufacture.

On 21 June 2010, I was advised by Ales that it would not be possible
to provide the horizontal stabilizer and that my money would be
refunded. I immediately provided Ales with my account details so that
the refund could be processed. After that, all went quiet. He refused
to respond to any of my e-mails requesting the status of my refund.

After two frustrating months of trying to recover my money, on 18
August I made a posting here (http://www.aviationkb.com/Uwe/Forum.aspx/
soaring/12723/AMS-Flight-Out-of-business). It had the desired effect
as suddenly Ales was communicating again and he was not happy,
insisting that I remove that posting before he would consider
returning "part" of my money. On 8 October I issued him with a
deadline of 15 October to return my money in full which he chose to
ignore. He seems to have lost sight of the fact that he, and AMS-
Flight, have engaged in a contract with me to provide a part. Any
legitimate and self-respecting company would refund the price in full
if it was unable to meet that contract. Ales seems to think that he
and AMS-Flight are above that and have no responsibility to do the
right and legal thing. He is in direct breach of several articles in
the Slovenian Consumer Protection Act and the Slovenian Trade Act and
I have recently reported this to the Slovenian authorities.

What really amazes me is that here is a supposedly legitimate
manufacturing company, whose relatively small customer base is
primarily made up of the gliding community, that shows no respect for
that customer base and is quite willing to keep any money paid to it
regardless of the outcome. No business can survive these days with
that kind of attitude. Maybe one day Ales might be kind enough to
offer an explanation for his irrational behaviour.

I must point out that these comments are in no way intended to reflect
badly on those companies listed as distributors on the AMS-Flight
website. They are independent of AMS-Flight and I am certain they have
their own issues with Ales.

It would be very interesting to hear from others who have had a run-in
with Ales and AMS-Flight. If there are enough of us then maybe we can
bring some collective pressure to bear, whether that be in the form of
a class action lawsuit or simply reporting these illegal and criminal
activities to the Slovenian authorities. In any case, I will continue
to fight to have Ales return my money. As an individual I certainly
cannot afford to ignore someone who is effectively attempting to steal
over AUD$5000 from me.

Bob- Hide quoted text -

- Show quoted text -

Thanks Juan. That is actually in the plan however it is a last resort.
I am trying to give Ales and AMS-Flight every opportunity to resolve
this but if necessary, I will take court action. I personally hope it
does not come to that. It is a sad statement about a company when that
company shows such disregard for its customers that the customer has
no other option but to go down that path.

On 2 nov, 05:21, VH_VH wrote:
On Oct 28, 3:10*am, Juan wrote:





You could always band together with other people who have had similar
problems, locate an attorney in Slovenia and arrange for legal
pressure to be put on the company. If Slovenia is part of the EU there
are other routes that can be explored.

On Oct 19, 7:02*pm, VH_VH wrote:

I am making this posting in the hope of saving someone from going
through what I have been going through and to ensure that it gets the
coverage it deserves amongst the gliding community. It revolves around
a business transaction between myself and Ales Cebavs, the managing
director of AMS-Flight in Slovenia.

It began at the start of January 2010 when I made a Euro 3165.27
(about $5100 Australian dollars at the time) bank transfer to AMS-
Flight on behalf of my local sailplane repair company, for a
horizontal stabilizer for my LS3. This was after receiving a proforma
invoice which confirmed that AMS-Flight agreed to the supply of this
part. The terms and conditions required payment up front which I did
in good faith.

In mid-March, it was discovered that the wrong horizontal stabilizer
had been manufactured. Fortunately this was discovered before AMS-
Flight shipped the product although I have no proof that the wrong
part was actually manufactured. I was then advised by Ales that he
would need to try and find the correct mould needed for the
manufacture.

On 21 June 2010, I was advised by Ales that it would not be possible
to provide the horizontal stabilizer and that my money would be
refunded. I immediately provided Ales with my account details so that
the refund could be processed. After that, all went quiet. He refused
to respond to any of my e-mails requesting the status of my refund.

After two frustrating months of trying to recover my money, on 18
August I made a posting here (http://www.aviationkb.com/Uwe/Forum.aspx/
soaring/12723/AMS-Flight-Out-of-business). It had the desired effect
as suddenly Ales was communicating again and he was not happy,
insisting that I remove that posting before he would consider
returning "part" of my money. On 8 October I issued him with a
deadline of 15 October to return my money in full which he chose to
ignore. He seems to have lost sight of the fact that he, and AMS-
Flight, have engaged in a contract with me to provide a part. Any
legitimate and self-respecting company would refund the price in full
if it was unable to meet that contract. Ales seems to think that he
and AMS-Flight are above that and have no responsibility to do the
right and legal thing. He is in direct breach of several articles in
the Slovenian Consumer Protection Act and the Slovenian Trade Act and
I have recently reported this to the Slovenian authorities.

What really amazes me is that here is a supposedly legitimate
manufacturing company, whose relatively small customer base is
primarily made up of the gliding community, that shows no respect for
that customer base and is quite willing to keep any money paid to it
regardless of the outcome. No business can survive these days with
that kind of attitude. Maybe one day Ales might be kind enough to
offer an explanation for his irrational behaviour.

I must point out that these comments are in no way intended to reflect
badly on those companies listed as distributors on the AMS-Flight
website. They are independent of AMS-Flight and I am certain they have
their own issues with Ales.

It would be very interesting to hear from others who have had a run-in
with Ales and AMS-Flight. If there are enough of us then maybe we can
bring some collective pressure to bear, whether that be in the form of
a class action lawsuit or simply reporting these illegal and criminal
activities to the Slovenian authorities. In any case, I will continue
to fight to have Ales return my money. As an individual I certainly
cannot afford to ignore someone who is effectively attempting to steal
over AUD$5000 from me.

Bob- Hide quoted text -

- Show quoted text -

Thanks Juan. That is actually in the plan however it is a last resort.
I am trying to give Ales and AMS-Flight every opportunity to resolve
this but if necessary, I will take court action. I personally hope it
does not come to that. It is a sad statement about a company when that
company shows such disregard for its customers that the customer has
no other option but to go down that path.- Masquer le texte des messages précédents -

- Afficher le texte des messages précédents -

Hi,
I am also a victim of Ales Cebavs from AMS-Flight: 4.300 euros.
The technique is always the same: send the money, you will receive
your parts in 4 weeks, AND YOU NEVER RECEIVE YOUR ORDER ! You send e-
mails and telephone calls that he never returns. This has to come to
an end, and we have to stop Cebavs from continuing to defraud the
international gliding community. I already consulted a law firm from
the city where AMS is located, and I intend to stop this crook :
everybody interested to join the civil lawsuit, and also have Cebavs
arrested for international fraud, please contact me at my personnal e-
mail:
I am travelling regularly to Europe, and will make as many trips
as needed to Slovenia to see him convicted, and make sure that all his
victims are reimbursed.
Some owners of CARAT motorgliders are devastated to hear about
Cebavs criminal conduct ( go to CARAT MOTORGLIDER yahoo group), and
Cebavs silence speaks for itself.
He had the balls to write to me today that my order was ready,
but that he won't send it because of what I wrote on CARAT yahoogroup:
despicable !

At 01:44 13 November 2010, Regent wrote:
On 2 nov, 05:21, VH_VH wrote:
On Oct 28, 3:10=A0am, Juan wrote:





You could always band together with other people who have had
similar
problems, locate an attorney in Slovenia and arrange for legal
pressure to be put on the company. If Slovenia is part of the EU
there
are other routes that can be explored.

On Oct 19, 7:02=A0pm, VH_VH wrote:

I am making this posting in the hope of saving someone from going
through what I have been going through and to ensure that it gets
the
coverage it deserves amongst the gliding community. It revolves
aroun=
d
a business transaction between myself and Ales Cebavs, the
managing
director of AMS-Flight in Slovenia.

It began at the start of January 2010 when I made a Euro 3165.27
(about $5100 Australian dollars at the time) bank transfer to AMS-
Flight on behalf of my local sailplane repair company, for a
horizontal stabilizer for my LS3. This was after receiving a
proforma
invoice which confirmed that AMS-Flight agreed to the supply of
this
part. The terms and conditions required payment up front which I
did
in good faith.

In mid-March, it was discovered that the wrong horizontal
stabilizer
had been manufactured. Fortunately this was discovered before AMS-
Flight shipped the product although I have no proof that the wrong
part was actually manufactured. I was then advised by Ales that he
would need to try and find the correct mould needed for the
manufacture.

On 21 June 2010, I was advised by Ales that it would not be
possible
to provide the horizontal stabilizer and that my money would be
refunded. I immediately provided Ales with my account details so
that
the refund could be processed. After that, all went quiet. He
refused
to respond to any of my e-mails requesting the status of my
refund.

After two frustrating months of trying to recover my money, on 18
August I made a posting here
(http://www.aviationkb.com/Uwe/Forum.asp=
x/
soaring/12723/AMS-Flight-Out-of-business). It had the desired
effect
as suddenly Ales was communicating again and he was not happy,
insisting that I remove that posting before he would consider
returning "part" of my money. On 8 October I issued him with a
deadline of 15 October to return my money in full which he chose
to
ignore. He seems to have lost sight of the fact that he, and AMS-
Flight, have engaged in a contract with me to provide a part. Any
legitimate and self-respecting company would refund the price in
full
if it was unable to meet that contract. Ales seems to think that
he
and AMS-Flight are above that and have no responsibility to do the
right and legal thing. He is in direct breach of several articles
in
the Slovenian Consumer Protection Act and the Slovenian Trade Act
and
I have recently reported this to the Slovenian authorities.

What really amazes me is that here is a supposedly legitimate
manufacturing company, whose relatively small customer base is
primarily made up of the gliding community, that shows no respect
for
that customer base and is quite willing to keep any money paid to
it
regardless of the outcome. No business can survive these days with
that kind of attitude. Maybe one day Ales might be kind enough to
offer an explanation for his irrational behaviour.

I must point out that these comments are in no way intended to
reflec=
t
badly on those companies listed as distributors on the AMS-Flight
website. They are independent of AMS-Flight and I am certain they
hav=
e
their own issues with Ales.

It would be very interesting to hear from others who have had a
run-i=
n
with Ales and AMS-Flight. If there are enough of us then maybe we
can
bring some collective pressure to bear, whether that be in the
form
o=
f
a class action lawsuit or simply reporting these illegal and
criminal
activities to the Slovenian authorities. In any case, I will
continue
to fight to have Ales return my money. As an individual I
certainly
cannot afford to ignore someone who is effectively attempting to
stea=
l
over AUD$5000 from me.

Bob- Hide quoted text -

- Show quoted text -

Thanks Juan. That is actually in the plan however it is a last resort.
I am trying to give Ales and AMS-Flight every opportunity to resolve
this but if necessary, I will take court action. I personally hope it
does not come to that. It is a sad statement about a company when that
company shows such disregard for its customers that the customer has
no other option but to go down that path.- Masquer le texte des
messages
=
pr=E9c=E9dents -

- Afficher le texte des messages pr=E9c=E9dents -

Hi,
I am also a victim of Ales Cebavs from AMS-Flight: 4.300 euros.
The technique is always the same: send the money, you will receive
your parts in 4 weeks, AND YOU NEVER RECEIVE YOUR ORDER ! You send e-
mails and telephone calls that he never returns. This has to come to
an end, and we have to stop Cebavs from continuing to defraud the
international gliding community. I already consulted a law firm from
the city where AMS is located, and I intend to stop this crook :
everybody interested to join the civil lawsuit, and also have Cebavs
arrested for international fraud, please contact me at my personnal e-
mail:
I am travelling regularly to Europe, and will make as many trips
as needed to Slovenia to see him convicted, and make sure that all his
victims are reimbursed.
Some owners of CARAT motorgliders are devastated to hear about
Cebavs criminal conduct ( go to CARAT MOTORGLIDER yahoo group), and
Cebavs silence speaks for itself.
He had the balls to write to me today that my order was ready,
but that he won't send it because of what I wrote on CARAT yahoogroup:
despicable !

Hi,
It is now clear that chances to get our parts or our money back are
near zero, since AMS-FLIGHT is not in business anymo the plant has been
closed, all employees have been laid- off, and Ales Cebavs is now living
from small repairs that he is doing by himself. We are in contact with
slovenian authorities, and intend to continue our action to press
criminal charges against Cebavs.