PowerFlarm Problems

Good one! But more seriously, all of these boards/products have been in the same installation. Are you sure that is solid?

For example the GPS active antenna might be at fault? Or too close to other GPS antennas or other equipment (they do suffer interference in those cases)? Or a bad cable?

It seems highly unlikely that once they replaced the main board, there would still be the same fault in the board. You may need to debug your installation, at least until you can reasonably prove that it is not the problem.

On Sunday, August 10, 2014 9:05:24 AM UTC-6, jfitch wrote:
Good one! But more seriously, all of these boards/products have been in the same installation. Are you sure that is solid?



For example the GPS active antenna might be at fault? Or too close to other GPS antennas or other equipment (they do suffer interference in those cases)? Or a bad cable?



It seems highly unlikely that once they replaced the main board, there would still be the same fault in the board. You may need to debug your installation, at least until you can reasonably prove that it is not the problem.

I can't swear that the cable is not the fault, but before the first send back (recall) I never had any problems. I guess the main thing that bugs me is that when I wrote to them to plead my case, they didn't even bother to reply.

I ordered a Flarm very early, before they were even released. I supported them and their technology. Now when I have problems, they are not even responding to my email. I have been very patient and have tried to be respectful and rational. I don't really know what to do next. I guess I will have to send it back for yet another main board replacement. No offense to Williams Soaring, but I don't think a repair at a glider shop is the equivalent of factory and so far, it hasn't been. Honestly I am not trying to dis on Williams Soaring, so please don't take it that way. Just very frustrated! I certainly welcome any advise.
Thanks,
9V

At 03:08 12 August 2014, Blake Seese 9V wrote:
On Sunday, August 10, 2014 9:05:24 AM UTC-6, jfitch wrote:
Good one! But more seriously, all of these boards/products
have been in
t=
he same installation. Are you sure that is solid?
=20
=20
=20
For example the GPS active antenna might be at fault? Or
too close to
oth=
er GPS antennas or other equipment (they do suffer
interference in those
ca=
ses)? Or a bad cable?
=20
=20
=20
It seems highly unlikely that once they replaced the main
board, there
wo=
uld still be the same fault in the board. You may need to debug
your
instal=
lation, at least until you can reasonably prove that it is not the
problem.

I can't swear that the cable is not the fault, but before the first
send
ba=
ck (recall) I never had any problems. I guess the main thing
that bugs me
i=
s that when I wrote to them to plead my case, they didn't even
bother to
re=
ply.

I ordered a Flarm very early, before they were even released.
I supported
t=
hem and their technology. Now when I have problems, they
are not even
respo=
nding to my email. I have been very patient and have tried to
be
respectful=
and rational. I don't really know what to do next. I guess I
will have
to=
send it back for yet another main board replacement. No
offense to
William=
s Soaring, but I don't think a repair at a glider shop is the
equivalent
of=
factory and so far, it hasn't been. Honestly I am not trying to
dis on
Wil=
liams Soaring, so please don't take it that way. Just very
frustrated! I
ce=
rtainly welcome any advise.
Thanks,
9V

Blake, Is the Flarm set to 19200 baud and also the Oudie? I
might call Paul Remde at Cumulus or Richard at Craggy for
other ideas. D